311 Action Center

Category: City government office in Kansas City, Missouri

Address: 414 E 12th St, Kansas City, MO 64106, USA

Phone: +18165131313

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Connie Teeter

Sep 14, 2022

I'm very impressed with the guys that paved our road on 108th and Marsh. It was trash pickup day the same day and They Carried everybody's recycling bins and trash up to the corner and labeled each recycling bin with the number address on the recycling bin.That's awesome good job guys thanks a lot Happy homeowner on 108th and Marsh.

Jenny Cavallaro

Sep 12, 2022

The kc trash company on request does nothing for someone who reports on non trash pickup, all they say is resolved! I'm sick of people who can't do a job as easy as picking up a bag!

LaFrance' Johnson

Mar 14, 2021

The 311 Action Center is a very effective and efficient organization! Every time I called to open a case--each call was strategically handled! Thank you 311 for being such a blessing in our the Kansas City Region and for helping the citizens of Kansas City resolve various issues for the betterment of our City and communities. I personally have had a very pleasant yet rewarding experience with this governmental entity! Be blessed 311! Be blessed Kansas City!!!

Chuck Williams

Feb 11, 2020

311 had been a blessing for every issue I've called about in our first year and a half loving in KCMO. They've resolved street flooding, broken water mains, potholes, and today someone lost a 50-gallon oil drum into my neighbor's yard. KC Water was dispatched along with City Management Environmental Services. They cleaned and treated the street, removed the barrel and called for a street sweeper to come collect the car litter. Staff on the phone and in person have always been top-notch professional and courteous. During one storm water drain replacement project I emailed concerns to the mayor's office and City Management answered my concerns with an email and action on the same day. I'm very pleased with every time I've called 311.

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Questions & Answers

Is trash delayed for Columbus?

Rick Ford | Sep 29, 2018
Jack Cutter | Sep 29, 2018

Yes

Is trash delayed a day due to snow on Dec. 16th?

Valerie Allison | Sep 28, 2020
Jean Ann Lawson | Sep 28, 2020

Trash is not but recycling is delayed one day. See www.kcmo.gov.

Is there trash pick up on Presidents day?

Lori Kindle | Sep 29, 2018
Mary Slaughter | Mar 2, 2022

Is trash delayed for presidents day

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Is trash pickup monday

Anna Roseburrough | Sep 29, 2018
Thor Nelson | Sep 29, 2018

It depends on where in the City of Kansas City you live.

Is trash delayed a day for Veterans day

D Page | Dec 2, 2021
Kellee M | Dec 2, 2021

Yes. For Thursday and Friday trash days.

When does waste management pick up grass cuttings in fountain hills subdivision Zip 64155

Pamela Derringer | Sep 28, 2021
rosaline poole | Sep 28, 2021

Solid waste does not pick up grass clippings

Is trash delayed the week of March 9 2020?

VIKI ANDERSON | Sep 28, 2020
Michael Shaw | Sep 28, 2020

No

Why wasn't trash at 24th in cypress ave not collected this week....my trash was set out at 7 am on Thursday..no ones trash was collected

Mrs. Wooders | Sep 28, 2020
Jean Ann Lawson | Sep 28, 2020

Crews are running behind since the snow on Sunday and Monday. They will be working Saturday to catch up on areas missed. If trash is not collected, call KC's 311 on Monday or report online at www.kcmo.gov/311.

How to find out who owns a property

Michelle Foxworthy (Shelly) | Sep 28, 2020
Kimberly Wells | Sep 28, 2020

Kcmo.gov hover on City Hall click on City Planning & Development. On right hand side of the page is customer tools. Click on maps then click on parcel viewer. Type in address. Left hand side is county information. You may also call 816-513-1500 for City Planning

Will KC pick up the storm damaged tree limbs from the curbside after the storms last night ?

Jennifer Wilson | Sep 29, 2019
William Weeks | Sep 29, 2019

If you call them yes

Who does the final inspection on an up dated 100 amp service to a 200amp sevice? It is a residential home.

John Delgado | Sep 29, 2019
William Weeks | Sep 29, 2019

The city if it has a permit. Call building codes

How long will the I-70 East ramp, just north of the Kauffman Arts Center off of Broadway be closed?

Angela Baker | Sep 29, 2019
Jean Ann Lawson | Sep 29, 2019

This is a MoDOT project so you can contact them at www.modot.org, 1-888-275-6636, or @MoDOT on Twitter.

when is trash pickup at 3415 S Benton Ave

Kristine Koehler | Sep 29, 2019
Jean Ann Lawson | Sep 29, 2019

Your trash day is Wednesdays. Two bags of trash are allowed and recycling is unlimited. Item should be on the curb by 7 am on trash day.

Trash delay for memorial day?

Gene Farley | Sep 29, 2019
Eric Goodman | Sep 29, 2019

Yes

how can I find information about a speeding ticket?

Arlene Fisher | Sep 29, 2019
Peggy Russell | Sep 29, 2019

Municipal court

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I am in 49/63. My trash day was on Friday and a couple of weeks ago it doesn't seem to be on Friday anymore. What's the lowdown?

Pamela Sherrod | Sep 29, 2019
Eric Goodman | Sep 29, 2019

As Peggy said call 311 ( 513-1313) to report anytime your trash or recycling is missed

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Is thear trash pick up todat

Jonathan Gwilt | Sep 29, 2019
Rod Richardson | Sep 29, 2019

Yes but recycling won't be picked up today

Today is Feb 25, is there a delay in trash pick up.

Gloria Juarez | Sep 29, 2019
Michael Shaw | Sep 29, 2019

No

Is trash delayed fir president day

Evelyn Cazares | Sep 29, 2019
Peggy Russell | Sep 29, 2019

Yes

Is trash delayed in KC

Mary Jo Stumpf | Sep 29, 2019
Michael Shaw | Sep 29, 2019

Yes. Trash will be delayed next week due to the holiday.

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Trash pick up Feb 18?

Barb Brady | Sep 29, 2019
Peggy Russell | Sep 29, 2019

No trash pick-up on Monday Feb 18th

Are you going to remove snow on 8231virginia Ave

Orlanda J | Sep 29, 2019
Trent Mordhorst | Sep 29, 2019

Sending sun now

Can a 10' wide truck be parked on the side of the street in a neighborhood?

jeannie simmons | Sep 29, 2019
T. C. | Sep 29, 2019

No

Will trash pickup happen in this bitter cold?

Barbara Jones | Sep 29, 2019
Michael Shaw | Sep 29, 2019

Yes

is trash delayed for mlk day

Konnie Sanders | Sep 29, 2019
Peggy Russell | Sep 29, 2019

Yes

will there be a pick up for falling branches from the snow storm?

Anthony Fuqua | Sep 29, 2019
Rod Richardson | Sep 29, 2019

City is considering a special pick up but a final decision hasn't been made.

When can you put more than 2 trash bags out on the curb

rich rich | Sep 29, 2019
Rod Richardson | Sep 29, 2019

Anytime you want as long as you buy tags for the extra bags. The city's no-tag week just ended Dec. 31. During that period, you can put out up to 15 bags for free.

Is trash pickup delayed in the inner city Kansas City Mo this week

David Harvey | Sep 29, 2019
Rod Richardson | Sep 29, 2019

Yes, there is a one day delay this week and next.

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Is trash picked up on Veterans day?

George Perriman | Sep 29, 2019
Kristy Tyson-Pugh | Sep 29, 2019

No

Is trash delayed for Labor day

Stephanie Yeager | Sep 29, 2018
Michael Shaw | Sep 29, 2018

Yes

How long can a cable company run a replacement CATV cable on the surface of my property if I'm not there customer and do not use there service, its been 3 weeks locate service has marked lines,gas,water I don't see a permit pulled. Its getting old.

Robert Gearon | Sep 29, 2018
Thor Nelson | Sep 29, 2018

I do not know. You need to submit the question to the actual 311 site.

Can you guys help with utility bills and rent?

safara williams | Sep 29, 2018
Thor Nelson | Sep 29, 2018

Try calling 211. That is the number for assistance.

Can my lights be shut off now

Kristall Pruitt | Sep 29, 2018
Thor Nelson | Sep 29, 2018

I do not know. The lights are not provided or controlled by the city.

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