Shoe Dept.

Category: Shoe store

Address: Shoppers World, 4265 Veteran Dr, Geneseo, NY 14454, USA

Phone: +15852432717

Opening hours

Sunday: 11AM–6PM

Monday: 9:30AM–9PM

Tuesday: 9:30AM–9PM

Wednesday: 9:30AM–9PM

Thursday: 9:30AM–9PM

Friday: 9:30AM–9PM

Saturday: 9:30AM–9PM

Reviews

Joe rychlicki

Sep 14, 2022

I bought a pair of slip on shoes Sunday.Tried them on and all was great. Wore them all day Monday and after an hour or so the right shoe loosened up to the point it was actually slipping off my foot. Went back on Tuesday morning.Two women workin there.I explained the situation to them….went in one ear and out the other. One of them said something like wear heavy socks . The other said there’s no exchange or return because I wore them. And said …That’s it ? No response. On the way out one of them sarcastically said…Have a nice day. SO….I’m stuck with a 70.00 pair of shoes which were defective. Unreal customer service…..there was no bargaining,half way point,anything !

Brandy McIntyre

Aug 13, 2022

Terrible customer service. There was a lest two employees working and only a few customers in the store. We waited several minutes before somone came to the register to check us out and they were not friendly at all.

Katherine Page

Jul 2, 2022

Our family loves this store! They have a great selection and the prices are very reasonable!

Sharon Ortiz

Nov 15, 2021

Very friendly and helpful

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Questions & Answers

sandals for womer?

Vernice Tenny | Sep 28, 2021
Jean Hemry | Sep 28, 2021

Yes but stock is running low

Where is my refund?

Shoe Dept. | Aug 29, 2022
Shoe Dept. | Aug 29, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Aug 29, 2022
Shoe Dept. | Aug 29, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Aug 29, 2022
Shoe Dept. | Aug 29, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Is this near walmart in Geneseo and are there shoes expensive can I buy a pair for $85.00

Sandra Moroz | Sep 28, 2020
Katie Onderdonk | Sep 28, 2020

Yes and yes

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