Address: 1100 S Broadway, Minot, ND 58701, USA
Phone: +17018383967
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–5:30PM
Saturday: Closed
Andrew McCain
Nice and helpful staff. I was able to bring my computer in and make sure the new part fit before purchasing it.
Colin Conway
Began with great customer service from everyone. From the point of dropping my laptop off with the store, all the way to picking it up from them. They were not able to correct my issues I was having with my laptops hard drive ribbon cable that connects to the mother board, and this is not what prompts the review. However, what does, I am unsure of any other business where they expect payment, when nothing was fixed. The computer store charged me a $45 "diagnostic fee". When I dropped off my laptop I was told nothing would be charged until after I received and accepted a quote via a phone call from the service tech. The phone call I received was very profession but to shorten the the review it can be summed up to "sorry we cant fix it, all the parts are in china with 60-90 day shipping." Upon pick up I was notified that it would be a $45 for diagnostic fee. The signs that are attached to the registers should give a much clearer understanding of what the Diagnostic fee is and clearly state no matter what, it will be charged to every customer no matter if work was done or not to your device / that it is NOT apart of the quote you'll receive, but expected customer robbery. You don't pay auto mechanics for quotes, or even fence companies for a quite to build a fence, why should we pay you, for not fixing anything? I'll be sure to avoid the computer store and inform any individual that ask if I have and computer store recommendations of this situation. Final thoughts: great customer service, horrendous customer relations and business model.
JOANN Morris
COMPUTER STORE IS A GOOD PLACE TO HAVE YOUR COMPUTER REPAIRED, THEY ALSO SELL NEW COMPUTERS. MY LAPTOP COMPUTER HAD A POWER CORD PORT ISSUE & I HAD A REPAIR MAN REPAIR IT IN 2019 & THAT REPAIR LASTED 1 YEAR. SO, I TOOK MY LAPTOP TO THE COMPUTER STORE IN 2021 & THEY REPLACED THE BOTTOM OF MY LAPTOP WITHOUT LOOSING MY DATA ON MY LAPTOP, IT WAS IN THIER SHOP FOR A FEWS DAYS & I PICKED IT UP & NO PROBLEMS. CUSTOMER SERVICE IS GOOD.
Christopher Zapf
Great salesman... took his time and answered all my questions, without acting like an annoyed IT guy. Lol
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Exact price will depend on what brand of computer, what operating system, how old it is etc. Estimate is $60 to $120
Masks are encouraged. Hand sanitizer is free for customers from touchless dispensers.
MacBook screens can be replaced. Cost varies, depending on if the unit was physically damaged e.g. dropped, what size screen it is, etc. To get a detailed estimate, our technician would have to see the system. Ballpark idea on price for parts and labor would be $200 to $400.
There are several options: if you live in Minot and wish to include it with your trash collections, you can do that. If you want it to be recycled, Kalix will do that for a fee, or you can hold on to it for one of the free electronics recycling days that occur about twice a year usually in the spring and fall. Hopefully those options will help! The Computer Store
Your best option, in order to get a result you will be happy with, is to send your phone in to Apple. The equipment they use and results really cannot be duplicated by us locally.
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