Quality Inn

Category: Hotel in Rhinelander, Wisconsin

Address: 668 W Kemp St, Rhinelander, WI 54501, USA

Phone: +17153693600

Reviews

Emily Harrison

Jun 25, 2022

We came as a family of six for a one night stay. We had three king rooms. The first thing we noticed is that the rooms are VERY outdated and there is NO ELEVATOR. The hallways are dark and the whole building smells musty. One of our rooms smelled like cigarettes and actually had cigarette burns in the carpet. My room was not clean upon arrival (or if it was, it was not cleaned well enough). During our stay, my mother's room didn't have enough water pressure for the shower head to work. We used the pool while we were there for several hours. The pool area was reasonably clean, but they did not enforce their own "Adult Swim" times, so the adults only got an 1.5 hrs of kid free time. They also ran out of towels. When we asked the front desk for towels, the gentleman behind the desk told us the pool would be closing soon. We told him that there were still people using the pool and he said that we could use towels from our room (which would defeat the purpose). Breakfast was ok. They have a waffle maker and eggs. However, they were out of coffee. We told the blonde haired gentleman that was setting up breakfast, and he said "well I've already change it five times today, but I'll change it again". The overall attitude of the staff was lazy and whiney. I wouldn't recommend.

Doug

May 30, 2022

The new owner is working hard to improve the rooms and grounds. The back hallway does not have a lock. If you are allergic to pets, do not book a room in the back as the hallway has a very strong odor - guests for hunting dogs have a place for them there in back hall. The rooms were good but not the odor in hallway!

Hailey Alen

May 2, 2022

Absolutely terrible hotel. I found 2 used, yellow q-tips in my room stuck to my night stand. My desk was turned around because the drawer was messed up. They didn't even fix that, they just straight up turned the furniture around. Smells musty. Staff does literally the bare minimum. Do not stay at this hotel! Get a different one!

Caden Henning

Feb 5, 2022

Could be better for the price paid. The rooms were acceptable. The beds had a very low quality mattress but had nice pillows and clean sheets. The bathroom would barely pass as acceptable as their was dirty grout and leftover hairs all over. As far as the rest of the room it was generally clean and no complaints besides the window not being able to open. The hallways smelt like old food and cannabis the whole time we were there. Breakfast is pretty average with a nice sized dining area. As far as the pools they are pretty good although needing a bit of cleaning in some parts. Overall just an okay experience.

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Questions & Answers

Are there refrigerators and microwaves

John Hoenisch | Feb 29, 2020
LuRene Griffith | Mar 1, 2020

All rooms have refrigerators and more than half the rooms have microwaves. If your room does not have a microwave there is one in the lobby for guests to use.

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