Budget Truck Rental

Nairi Akopian

Budget employee (I assume Paula) refused to accept the vehicle with words "I don't want to" and I have that recorded on video. I was humiliated. Wasted a lot of my time and money cuz of her behavior. The worst service I've had anywhere. Unfortunately I cannot upload the video here. Contact me - I would be happy to share the video.

Jeff Dickamore

I was so frustrated by their customer service that I cancelled my reservation on site and went down the street to Uhaul.

Don McFadden

I should have read the reviews and paid attention to all the 1 ratings. The day before i move i get the message sorry no trucks available and there are no trucks available anywhere around here. You can call back this number quickly or call customer service. Both numbers no answer of course and hang up after 4 rings and they are unavailable to leave a message. Who got my truck that was reserved months ago and why? Another red flag is no response from the owner to rectify the problem except one in 3 years. luckily i found another truck only 25 miles away. UPDATE. The truck I found 25 miles away was unfortunately also from budget. I received a nice call later that night to confirm my rental. They were even nice enough to give me directions to their new, closer office. She was very nice but right before she ended the call she informed me they didn't have the truck I reserved, but they had a nice van waiting for me in the morning. I rarely leave bad reviews but this is one time they deserved the lowest of scores

Arturo Casarrubias

Worst customer service, the lady literally was very disrespectful and ignorant, cost me so much money to get my moving done because she refused to rent me a truck. I asked for the manager and she said she was the manager which is even worse. What kind of people is this company hiring to provide customer service. Who’s going to cover for all these extra costs?