Neiman Marcus

John M

I’ve read all the reviews prior and can see everyone’s point of view. Let me start by saying that it all comes down to the quality of the employee (s) that help you. Upon entering we were first greeted by a police officer of all people. Then a gentleman by the Creed cologne in the mens section. I had to ask an employee about the selection we were looking for and she led me there where a fragrance employee took over. We were very specific on what we wanted and the department employees were very pushy on sales of other types. Finally found the creed Virgin Island water with the creed rep Shelley Luna. She was great and checked us out along with my Tom ford purchase but didn’t get any of the gifts offered at check out, however upon saying something according to NM,s ad; Sylvia DeSoto took care of us and even went above and beyond and sent my wife some samples and when we got them she returned and bought a Chanel purse and some of the full sized items she was given samples of ( some even as gifts). Allen, Thank you for hiring employees that value customers and allowing your products to be tried before purchasing. Please keep this in mind with all customers. We are very pleased with our experience and service.

Lamar Yazji

Too expensive

A D

Jessica took care of me from start to finish! Literally she walked by bags to my car. She is incredibly friendly and lots of fun with whom to shop. I was sent over from the Domain location and the communication between stores was flawless. They generously took care of me and made sure to have my dress altered on time. I will be coming back to shop here and with Jessica to be sure!!

Virginia Stark

Lunch used to be fun here but I felt rushed and though the food is always delicious and fresh; the side salad with chicken was not worth $29.00