Address: 2236 S 1300 E, Salt Lake City, UT 84106, USA
Phone: +18014840223
Sunday: 10AM–6PM
Monday: 8AM–10PM
Tuesday: 8AM–10PM
Wednesday: 8AM–10PM
Thursday: 8AM–10PM
Friday: 8AM–10PM
Saturday: 8AM–8PM
Anne Willey
DO NOT BE A VICTIM TO THE MASSAGE ENVY SCAM!!! They make it seem like their monthly subscription service is a great deal, but it IS NOT. I am in the military and I moved from this location a few years ago, but I have not been able to get in contact with anyone to update my membership. They don't return my calls and they don't return my emails. I tried contacting corporate and I was met with the same lack of responses. I am about to contact a lawyer or the better business bureau about this. DO NOT COME HERE! Go somewhere that isn't owned by a corrupt corporation! Their massages are not even that good!
Jennifer Johnson
The service is horrible. It's impossible to get an appointment. They never answer the phone or return calls. There is no way to have any contact with them unless you physically go in to the location. I've tried cancelling my membership, have been told twice that it was taken care of, and they still continue to charge my credit card. Don't bother with this place unless you're looking to pay for a service that you can't use.
Kylee Nicole
The therapist was very nice and did a great job. However, I paid for a 60 minute massage and it only lasted about 40 minutes. I also swear that I checked their prices before coming and was told that a first massage only cost $60 for 60 minutes but I was charged $80. As enjoyable as the massage was, I will not be returning to massage envy.
tzim
DO NOT get a monthly membership (probably just don't go here at all). They have very few competent masseuses left, leaving zero availability within a two to three month window. Yet they continue to charge my card like clockwork for "massage credits" I can never use. They literally *will not* answer the phone, ever. They won't call back if you leave a message. And if you get a text conversation going, they're short and rude. I'm about ready to go in and cause a stink in person as the monthly membership is essentially a scam; taking people's money for massages they can't provide.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
Yes
Yes. Stefan is very good.
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