Massage Envy

Category: Massage spa in Salt Lake City, Utah

Address: 2236 S 1300 E, Salt Lake City, UT 84106, USA

Phone: +18014840223

Opening hours

Sunday: 10AM–6PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–10PM

Saturday: 8AM–8PM

Reviews

Anne Willey

Sep 25, 2022

DO NOT BE A VICTIM TO THE MASSAGE ENVY SCAM!!! They make it seem like their monthly subscription service is a great deal, but it IS NOT. I am in the military and I moved from this location a few years ago, but I have not been able to get in contact with anyone to update my membership. They don't return my calls and they don't return my emails. I tried contacting corporate and I was met with the same lack of responses. I am about to contact a lawyer or the better business bureau about this. DO NOT COME HERE! Go somewhere that isn't owned by a corrupt corporation! Their massages are not even that good!

Jennifer Johnson

Sep 15, 2022

The service is horrible. It's impossible to get an appointment. They never answer the phone or return calls. There is no way to have any contact with them unless you physically go in to the location. I've tried cancelling my membership, have been told twice that it was taken care of, and they still continue to charge my credit card. Don't bother with this place unless you're looking to pay for a service that you can't use.

Kylee Nicole

Sep 8, 2022

The therapist was very nice and did a great job. However, I paid for a 60 minute massage and it only lasted about 40 minutes. I also swear that I checked their prices before coming and was told that a first massage only cost $60 for 60 minutes but I was charged $80. As enjoyable as the massage was, I will not be returning to massage envy.

tzim

Aug 22, 2022

DO NOT get a monthly membership (probably just don't go here at all). They have very few competent masseuses left, leaving zero availability within a two to three month window. Yet they continue to charge my card like clockwork for "massage credits" I can never use. They literally *will not* answer the phone, ever. They won't call back if you leave a message. And if you get a text conversation going, they're short and rude. I'm about ready to go in and cause a stink in person as the monthly membership is essentially a scam; taking people's money for massages they can't provide.

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Questions & Answers

How long is a facial?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 28, 2021
Massage Envy | Jul 30, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 28, 2021
Massage Envy | Jul 30, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 28, 2021
Massage Envy | Jul 30, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

are you now open for business?

Paula Trujillo | Sep 28, 2020
John Davies | Sep 28, 2020

Yes

Is it attended by men? I mean the massages, that the hand is different from the woman's wing and I prefer men, without discriminating

Ricardo Barrionuevo | Sep 28, 2020
lynda french | Sep 28, 2020

Yes. Stefan is very good.

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