Amazon Hub Locker+ (Isla Vista)

Category: Shipping service

Address: 6533 Trigo Rd suite c, Isla Vista, CA 93117, USA

Phone: +18882804331

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 11AM–5PM

Reviews

Russ Peak

Aug 7, 2022

Quick & easy pickup.

Erica Y

Jun 24, 2022

First of all, there are not many parking spots in front of the location to easily bring in heavy boxes to return. The customer service is not very kind at all! Right as you enter there is no clerk, just there a sign to ring a bell as, 'the employees are in the back working'. But when I rang the bell, a young girl came out. I explained that I had a return. She dismissively pointed to a return drop box at the other end of the room without confirming if I have it properly labeled/sealed. Obviously it was my first time using this location and she wasn't the least bit helpful. After I asked a few more follow up questions I was told to tape up my own boxes before dropping them. But wow, she treated me like I was bothering her.

Albert Zeng

May 3, 2022

person was on phone and rude when i asked a question. didnt even look up. absolutely abysmal service.

Avery Juan

Apr 9, 2022

1st time there and to return my order. After about 30 seconds I followed the instructions......the easiest process ever.

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Questions & Answers

Is this store still open on Easter Sunday?

Jennifer Ji | Sep 29, 2019
dameon pnell | Sep 29, 2019

Probs

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I am returning an Acer Chromebook. I don't have the shipping box, but everything is in the manufacturer's box. Is it OK to bring it in this way? Thanks, John Romo

John Romo | Sep 29, 2018
Blue Silver | Sep 29, 2018

Yes they can. They have told me that they have boxes for return. They can help u get it ready. If ur still sure, you can always call them & tell them what u need to ship & if they boxes if the right size for it

How can I return a package that is at the Isla Vista location?

coop plattus | Sep 29, 2018
Jorge Sandoval | Sep 29, 2018

If its there, pick it up. There are computers where you can log in and print out a return label. And there are boxes, so put it in the box, tape it up, and put it in the return bin.

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Can I return items I ordered online at the isla vista amazon store?

jason metzger | Sep 29, 2018
Jorge Sandoval | Sep 29, 2018

Yes you can! They have boxes and even a computer to sign in and print return labels!

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is this location open Sundays?

Ron Gibbons | Sep 28, 2021
Desperado Deluxe | Sep 28, 2021

I'm pretty sure it is.

Is it possible to ship postal packages, or Fedex or UPS to this location?

Anna-Pia Slothower | Sep 28, 2021
Juan Flores | Sep 28, 2021

No, only Amazon packages.

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Can I return an item that was incorrect

Manuela Nellie Guerrero | Sep 28, 2020
Sam Her | Sep 28, 2020

Yes you should be able to unless it has been shipped and sold by a third party seller if so you would need to contact the seller and discuss the return policy with them

I represent a private landlord in Indiana and would like to inquire about replicating this product (storefront hub locker+) at our location. Is there someone from Amazon who can contact me to discuss this opportunity?

Mike Kivitz | Sep 29, 2019
Kerry White | Sep 29, 2019

U know this is just a public forum ??contact amazon maybe

Anyone know if they close earlier on Easter and if so, at what time?

Them LongPlays | Sep 29, 2019
Fabian Galvan | Sep 29, 2019

Don't know. Call them and see

How long will this location hold a package? Amazon's site says pickup locations will hold a package for 15 days, but lockers hold for 3. Not sure which applies here.

Corinne Fuchs | Sep 29, 2019
Benjamin Akely | Sep 29, 2019

They will hold your package for 15 days

Can I return a book I rented out but didn’t return in time so I got an extension at an Amazon store or do I go to UPS?

Brian Espiritu | Sep 29, 2018
Amazon Hub Locker+ (Isla Vista) | Sep 29, 2018

If the rental is still open and you're still within your extension period, then yes! Just pop right in and see one of the associates at the Front Desk! :)

can a person print a label from there phone at this amazon store?? thank you

CAMPERJD CAMPERDREBORN | Sep 29, 2018
Amazon Hub Locker+ (Isla Vista) | Sep 29, 2018

Unfortunately there is not a way to print a Return Label from your phone at our location, but you can print shipping labels through our Self-Service Kiosks!

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Go they have tape there ?? thanks in advance for answer

CAMPERJD CAMPERDREBORN | Sep 29, 2018
Lan Xuan Le | Sep 29, 2018

They do sometimes. Not always.

Can i return a amazon rental book in store?

Kimberly Mendoza | Sep 29, 2018
Aaron Marcus | Sep 29, 2018

All the labels ive printed out for returns go to vegas, so id assume that if the returns also ultimately end up in vegas. Then, yes, you can. And if they dont then probably not. I go there a lot Ill ask.

Is the 1st time i buy and send my item to the location, so they say it would be there tomorrow but around what time should i go?

Melissa Martinez | Sep 29, 2018
Hannah Park | Sep 29, 2018

amazon will send you an email when the package is delivered, with a pickup code

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can i return an item at the amazon store in isla vista?

Phillip Pipersburg | Sep 29, 2018
Jesse Wright | Sep 29, 2018

yes they have packaging supplies too

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I ordered from Amazon and this store (Amazon@IslaVista) won't accept the package from FedEx. How can I get you to accept the package?

Lyn Thompson | Sep 29, 2018
Blue Silver | Sep 29, 2018

Did u try calling that specific location & speaking to one of the clerks there?

Do you have air purifiers in stock that I could order and pick up today?

Heidi Hanson | Sep 29, 2018
Jesse Wright | Sep 29, 2018

you just buy through Amazon. same day pickup might be an option available.

What does it mean what it says “1 day pick up “do I pick It up today or tomorrow??

Sacred Wind | Sep 29, 2018
Liz Guerrero | Sep 29, 2018

It depends on what time you place your order. Usually there will be a note in your cart that will tell you if you place order by a certain time you can pick up item same day at locker. If you don't meet the time deadline it will likely be ready for pick up next day.

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Can I take an Amazon return to this location and have them send it back for me?

nadia novak | Sep 29, 2017
Blue Silver | Sep 29, 2017

Yes, you can do returns here.

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