Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby

Elizabeth Contreras

The customer service here is awesome!! Rico & Tameka. Our family will definitely come back. Thank you!!

Jeff Wright

As soon as I stepped off of the elevator the smell was musty and smokey. The odor in my room was no better. The entire facility looks like it could use a good scrub down. I did not stay, the lady working the counter was nice when I told her why I was leaving, had she not been so polite I would have given 1 star

Sandra

Positive: I like the location, the staff and the shuttle driver. I also appreciate that extendedstay accepted accepted packages. Negative: No

Michel

Positive: I did not like anything about the hotel . There were roaches in the room. The "free breakfast" was an old stale muffin . That's it. Nothing else Negative: The whole experience of the hotel was terrible.. there were people who live there.. there were drug addicts outside.. the hotel smelled horrible like cigarettes and old clothes... the carpets were nasty . It was just an overall bad experience for me