Wm H. Diller Jeweler

Darrell Sharpton

They were always very honest, pleasant, efficient and reasonable. They r worth the money

Patti Farrell

Helped me with great options over fitting my replaced diamond ring, but lost a good customer arguing over the return of some jewelry cleaner.

Lila Rose

I spoke with Kathy over the phone and requested a rough estimate to set a loose diamond in a platinum setting with four prongs. She was unable to give me a rough estimate of the cost to set the diamond. I pressed further as to what the maximum cost could be should this not be a simple setting. Still she refused to give me estimate as to what it could possibly cost if it was a troublesome job. Its hard for me to justify giving you my business when you are an expert in the field and cant provide me a basic estimate. Setting reasonable expectations is what you should be doing for your customers. It is simple to provide me an estimate with the clearly stated caveat, this estimate is based on provided information and is subject to change upon visual inspection. If you want business you should attempt to lure customers into your store, not push them away with a rude and condescending attitude. Wm H. Diller Jeweler may very well be an excellent jeweler but their business acumen and customer service is severely lacking.

Jon Figura

Great customer service, they did a repair on a cracked ring band and did a great job. They turned it around in just a few days, very happy with Diller