Continental Jewelers Inc.

Mairi Moore

Got my mothers wedding ring resized. It looks amazing! Better than even when she had it. They were very accomodating on my pickup issues as well

V Boyd

My fiance was recommended to visit this establishment from a very close family friend. He met with the president, Chryssa, and had a pleasant experience in designing my engagement ring. I, on the other hand, have not had similar experiences with the president since our engagement 7 months ago. I visited Continental last week for a ring cleaning and had the opportunity to discuss my wishes for my ring to be re-set from a low setting to a high setting. My concerns were that the beautiful diamond my fiance chose was not being displayed to it's utmost ability and I also am unable to purchase the wedding band of my choice because the setting forces me to purchase a band with a curve in it. Rather than being responded with understanding, I was responded with complete and utter disrespect. She took the time to list all the reasons as to why I shouldn't re-set the ring due to potential damages, continued to tell me the limited amount of customers that have ever asked her to alter one of her designs, and suggested I take the time to think on this more. I heard her concerns, but we had insurance for said potential damages and I also didn't want to continue wearing a ring that I wasn't happy with for the remainder of our lives. I asked if she had any high-set, rings in store that I could try on and determine from there and she arrogantly waived her arms and said, "Does it look like I have rings in this store?". I took that as sarcasm given it was, in fact, a jewelry store. However, she surprisingly was very much so serious and didn't have a single ring in store that I could try on, suggesting that I purchase something elsewhere to determine if I like the high-setting. After sharing this experience with my fiance, he was angered thinking that she was only kind to him because he had a credit card in hand and would share this encounter with our close family friend immediately. Because of this experience, we have determined that we will no longer be purchasing our wedding bands or any additional pieces from this establishment, nor will I continue to wear my ring representing her very strong, opinionated, preferences.

Kay miller

My family has used Continental for 50 yrs. Yes, back when it was still at Graylyn crest shopping center. I went today and have never been treated so rudely! Clearly no desire to assist me. Will never return!! Will say Harris jeweler in Branmar was amazing and gladly helped me! Shame on you Continental

Tammy Dieterich

Chryssa is amazing, kind, and patient. They really understand the sentimental journey of jewelry and how to be supportive without being one bit pushy. I’ll be working with them to redesign an old ring into a pendant, can’t wait to see how it comes out. The shop also has some beautiful pieces, it’s worth making an appointment!