Sunset Hill Jewelers

Category: Jewelry store in West Chester, Pennsylvania

Address: 23 N High St, West Chester, PA 19380, USA

Phone: +16106920374

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–6PM

Wednesday: 10AM–7PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–4PM

Reviews

Matt Gardella

Sep 28, 2022

The folks at Sunset Hill are incredible. They have a truly quality product, are professional, responsive, and responsible, and really care about the customer. By way of brief backstory, I was supposed to use another jeweler (in another State) for an engagement ring - I provided my own diamond stone. The other jeweler lied to me about how long it would take, and it threw my plans into disarray. I went to Sunset Hill, and they helped calm me down, and walked me through what they could do to help. Long story short, these amazing professionals helped coordinate shipping and receiving the diamond, casting the ring, and having it ready for my engagement, all in just TWO WEEKS. They kept me updated the whole time. They made a beautiful ring that was exactly what I wanted. And what’s really awesome is that they use their own goldsmith, so they didn’t have to rely on the supply chain. My fiancé loves the ring, and I do too. Sunset Hill has turned me into a lifelong customer. Thank you all so much!

Eleanor Lewis

Jul 22, 2022

My shopping experience at Sunset Hill has ALWAYS been excellent! Sandy really knows fine jewelry, prices are fair, and service is exceptional.

Ryan Hamilton

Jul 13, 2022

Very appealing jewelry store and a really friendly staff. I went in for an adjustment on my watch and they didn’t charge me a dime. I’ve never heard of a place that doesn’t charge for that. 5 stars for sure!

sam stevens

Jun 23, 2022

Went in last Saturday to see if they could add a link to my new watch which i had. I also needed a battery changed on another watch. They shipped it out to get the work done and was told it would be done following Weds. Guess what....I got a call on Weds telling me they were in. I went to go pick them up today and was very happy with the work done. I even had them remove a link in another watch I had. Staff is very knowledgeable and friendly! Did not even charge me to remove the link in my other watch. I actually wound up purchasing a necklace while I was there. I will recommend this place to everyone I know and will definitely be back. Thanks Sunset Jewelers.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 27, 2022
Sunset Hill Jewelers | Sep 27, 2021

Mask required Staff wear masks Staff required to disinfect surfaces between visits Safety dividers at checkout Appointments available for in store or face time shopping

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What is Rhodium Plating?

Sunset Hill Jewelers | Sep 27, 2020
Sunset Hill Jewelers | Sep 27, 2020

Rhodium plating achieves a bright white finish on white gold. White gold’s true color is off white. Since gold comes out of the ground yellow white alloys are added to it to create white gold. To achieve a brighter white, white gold gets plated with a thin coat of rhodium, a rare metal that is a member of the platinum group.

What if I don't know my ring size?

Sunset Hill Jewelers | Sep 27, 2020
Sunset Hill Jewelers | Sep 27, 2020

Complimentary ring sizing is done in store. You may want to try this easy-to-use digital ring size chart which can be printed out at home to measure your fingers. https://www.jewelry.com/assets2112/documents/ring_size_chart.pdf

How should I clean my jewelry?

Sunset Hill Jewelers | Sep 27, 2020
Sunset Hill Jewelers | Sep 27, 2020

Stop in for a complimentary cleaning and prong check. The best homemade jewelry cleaning solution is a mixture of a few drops of Dawn dish detergent in warm water. Let sit for a few minutes then gently scrub with a new, baby-size soft toothbrush. Rinse in a new container of lukewarm water.

Do you do custom work? What can I do with my old jewelry?

Sunset Hill Jewelers | Sep 27, 2020
Sunset Hill Jewelers | Sep 27, 2020

Yes! Restyle outdated, heirloom or sentimental pieces to suit your style. Or, create your own custom design crafted by our expert goldsmiths.

Do you offer ring sizing or engraving?

Sunset Hill Jewelers | Sep 27, 2020
Sunset Hill Jewelers | Sep 27, 2020

Yes. Most precious metal rings can be sized up or down as needed. Engraving is available for $4 per letter/character.

Do you repair jewelry?

Sunset Hill Jewelers | Sep 27, 2020
Sunset Hill Jewelers | Sep 27, 2020

Jewelry repair services including ring sizing, stone setting, laser solder, restringing, cleaning and restoration is available.

Do you change watch batteries?

Sunset Hill Jewelers | Sep 27, 2020
Sunset Hill Jewelers | Sep 27, 2020

We can change most (not all) watch batteries in store for $10-15 each.

What is your return/exchange policy?

Sunset Hill Jewelers | Sep 27, 2020
Sunset Hill Jewelers | Sep 27, 2020

If the item you choose does not make the recipient smile, it may be exchanged for another or for store credit.

Do you offer appraisals or insurance?

Sunset Hill Jewelers | Sep 27, 2020
Sunset Hill Jewelers | Sep 27, 2020

Detailed insurance appraisals (replacement value) and estate or liquidation appraisals (fair market liquidation) are completed on site by a GIA Graduate Gemologist. Fees are based as hourly rate. To ensure your jewelry is properly insured, we recommend Jewelers Mutual or insuring through your homeowner/renter policy. Visit our website at https://www.sunsethilljewelers.com/jewelry-repair-and-ring-cleaning-malvern-pa/ and see the Preparing for your Appraisal and Appraisal Inventory Form.

Good afternoon, I'm looking to sell my wedding ring, is this a service that you offered? If not can you guide me to where to go. Thanks in advance

Glory Casado | Sep 28, 2019
Sunset Hill Jewelers | Sep 28, 2019

Hi Glory, Thanks for reaching out. Happy to respond to your question via phone at 610-692-0374. Please contact us at your convenience. Best, Sunset Hill Jewelers

Hello, do you purchase sapphires? I am looking to sell one that I have had professionally appraised. Thank you!

Pre S | Sep 28, 2019
Pre S | Sep 28, 2019

Ok thanks. Im looking to sell it, though.

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Do you purchase jewelry? Kris

A Google User | Sep 28, 2018
Sunset Hill Jewelers | Sep 28, 2018

Kris, We try to give advice and let you know all your options. We specialize in re-design that is the great thing about jewelry and gemstones there is always a way to make it new again.

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