Franklin Rouse - State Farm Insurance Agent

Category: Insurance agency in Leland, North Carolina

Address: 1105 New Pointe Blvd Unit 6, Leland, NC 28451, USA

Phone: +19103715446

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Caryn Segal

Sep 14, 2022

Lisa Elsea from the Franklin Rouse State Farm Agency is a pleasure to work with. She is responsive and takes the time to listen and answer all questions. I am glad we shopped around. State Farm offered us exactly the coverage we wanted at competitive rates.

S D Brown

Aug 29, 2022

Great!!!

Robert Hansbury

Jul 28, 2022

I called the office and a gentleman named Sam answered the phone. I just got my statement and was confused and not really understanding how and why my insurance was going up. I also might be getting a new vehicle this weekend so I wanted to get a quote. Sam is so nice and really patient and tries to help the people get the best price and answers all your questions. This man deserves a raise State Farm and your other employees need to learn some things from Sam. If anyone is curious about getting State Farm in Leland NC, ask for Sam, he won’t disappoint and he really does try and does his job very well. Sam if you are reading this thank you for helping me. You educated me and gave me more belief in State Farm. I was questioning on switching to see if I can get a better deal but because of your patience with me, your willingness to help me, and our great conversation, I am choosing to stay. I’m a proud State Farm customer and thank you sam for all your help.I can now go get my new RED car!! Lol Hope to keep doing business switch you in the future!

Cameron Sutton

Jul 26, 2022

Sam helped me to get both renters insurance and car insurance seamlessly. Managed to even get a discount with drivesafe. Would strongly encourage anyone who is in need of a good rate to contact this agency and office.

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Questions & Answers

When does my coverage start?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Who do I contact if I have questions about billing or payments?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.

Where do I access my online billing and payment information?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

Use the Digital Pay Payment Center link to access your account. Enter your statefarm.com user ID and password to login. You will be directed to your billing and payment information.

What payment methods can I use?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

Do I have to pay for a quote online?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

No, you do not have to pay for a quote online. We offer free quotes!

Are you currently open?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

Yes. We are available 24/7 online at www.franklinrouse.com or by calling 910.371.5446. We are also maintaining normal office hours for in person appointments. We ask that all clients observe regulatory COVID safety guidelines.

How can I pay for my insurance if I decide to purchase it online today?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

Is my account number the same as my policy number?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Where do I find information about Drive Safe and Save?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

You can access Drive Safe and Save from StateFarm.com.

Do I have to pay for an online quote?

Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021
Franklin Rouse - State Farm Insurance Agent | Sep 27, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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