The Home Depot

Bella Diva

Katelyn in customer service at the Freeport store gets 5 stars for being so polite, so professional and very knowledgeable. She went out of her way to help me with an order, her assistance was beyond commendable! Thank you Katelyn!

ryucheese

I came to the Freeport Home Depot looking to buy a simple plant at the garden center. The process of checking out was ridiculously sloth-like. Expect to wait, wait, and wait some more. The cashier was on his phone price checking something or texting his friend, I couldn't tell and he didn't communicate what he was doing. I just stood there politely waiting with another customer ahead of me also waiting. So after about 10 minutes I went to different cashier, and then that cashier left the register to go price check something for a customer ahead of me. After waiting another 10 minutes for her to return, I decided to put the plant back that I intended to purchase and left the store. By all means if you have time to waste standing in line then this is the place to go. It would probably have been faster to drive to the Levittown Home Depot than to have wasted my afternoon here. And people wonder why so many people prefer to buy things online... sheesh.

Max Gerow

HORRIBLE. Do not trust their website for a second. Said they had 48 gallons of fuel in the store meanwhile not a single employee could locate one. I wasted 30 minutes being told to go to 5 different locations in the store while still having no luck. By far the worst home depot I have ever been to in terms of customer service, efficiency and sheer common sense. Very displeased, if i could rate 0 stars i would

Kae Ajes

Usually when I go to Home Depot, either ppl are not helpful and can't be bothered or not knowledgeable of things in their department. But this Home Depot is great! I wish I got the person's name but I needed to stain some wood in my house and he made sure the stain I picked up was what I needed for the project I described to him, and he also taught me a few pointers to make it easier. Then I asked him what other items we'd need he kindly told me which aisle and said he'd be around if I had further questions. He actually went ahead of me and went to the aisle that I needed to be and picked out the items I'd need. He was amazing. Then I went to the garden department and another gentleman approached and asked if I needed help and picked out tulips that I needed. It was a very pleasant trip. I would definitely go back to this Home Depot