Edible Arrangements

Catherine Mathiot

A couple of notes for my experience with this edible arrangements shop. I've never ordered from this location before, but have ordered from the company in general and never had any issues. I was not impressed this time. I ordered a fondue kit as a gift for my husband after receiving an award at work. 2 problems: 1. I ordered for curbside pick up. I called the store upon arrival as instructed by the confirmation email. No specified parking so I just parked in the spot directly across from the store. Called the store. Held on for 5 minutes without ever speaking to anyone. Hung up and called a different extension. No answer again. So I went in. Noticed a vase of dead flowers which was kind of weird for a place that sells flowers. Oh well. The clerks were in the kitchen prepping and I could hear the phone ringing and neither of the folks I saw looked like they cared at all about the phone. Maybe they were busy with orders, but it just kinda irked me. 2. I ordered this yesterday, but unfortunately after a long day my husband was too pooped to do the activity last night. So I saved the strawberries, in the box, *but didn't put them in the fridge*. I figured they'd be fine at room temperature, which was a HUGE mistake on my part. So, *I do not blame the store for this*, but wanted to let others know DO NOT LEAVE THEM OUT. Went to use the kit today (sat out at room temp overnight) and all but three were badly molded. I never would have imagined they would have molded that fast or I would have refrigerated them right away. My fault completely, just disheartening. So, take it from me and learn from my mistake--if you do not use them right away, PUT THEM IN THE FRIDGE IMMEDIATELY. Overall just bummed out.

Richard Ly

Ordered a $49 edible arrangement with decadent strawberries and got a bunch of grapes with no notice or communication or price discount. The platter was great and fresh. But a primary ingredient not available the business should of communicated it to the customer.We're sorry to hear that you weren't thrilled with the arrangement you ordered from us, Richard. Every order should be expertly crafted and 100% to your specifications. Can you please reach out to [email protected] with details so that our team can look into this for you?

Jennifer Payette

I had the last minute idea to send our daughter at UW-Madison an "end of sophomore year" celebratory arrangement. It was delivered within an HOUR of ordering! She said it was delicious and fresh - totally made her day! Thanks Edible Arrangements! Would highly recommend!

Beki Winchel

Ordering was straightforward, simple and fast--and I love that I could get next-day delivery without a ridiculous charge. The fruit arrived as pictured on the site (and to the delight of the receiver), midday--and from ordering to delivery, …