Western Health Advantage

Category: Health insurance agency in Sacramento, California

Address: 2349 Gateway Oaks Dr Suite 100, Sacramento, CA 95833, USA

Phone: +19165632250

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

jared Whitaker

Aug 28, 2022

💐💐💐

Kate Babington

Aug 3, 2022

I am new to WHA as a patient and I am a physician. I am trying to navigate care and have found the customer service to be impersonal and ineffective. I find that such customer service is common in a company that provides limited resources. Representatives are often poorly responsive and disengaged when they feel they cannot effectively help. This concerns me about WHA.

Barbara Upchurch

May 17, 2022

I have had bad experiences with WHA since the time I enrolled. I was referred to an E#NT Dr. by my Primary care Dr. They wrote me a letter stating I would have to pay for that visit as they claim I had no referral. Now I had a hearing test. I need a hearing aid, but WHA Rep. told me I have to wait until it is approved and then they will send me a list of places I'm approved to get the hearing aide. However, in the meantime my clarity to hear is steadily deteriorating as I wait on my WHA plan. It's a blessing I have not had to go to the Dr. regularly or I feel I would be in deep stuff!! I could go on and on, needless to say why I rated this Insurance Co.LOW.

Jordan Rosales

Apr 9, 2022

Customer service at WHA is always great. Always able to reach someone quickly, friendly people who always answer my questions and help me find the information I need to know about my health coverage.

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Questions & Answers

Is this insurance good outside of CA?

Patricia Richards | Sep 28, 2017
Connie Hall | Sep 28, 2018

Apparently not! My adult daughter is on vacation in Oklahoma and needs to be seen somewhere before she returns to California next month. (I think she may have a bladder infection). When she called WHA to see where she can go in Oklahoma she was told she wouldn't be covered because she's been away from home too long....WTH?!!

What hospital can I go to?

Sami McNeil | Sep 27, 2020
Western Health Advantage | Sep 27, 2020

In an emergency, go to the nearest emergency room at the closest hospital. For regular care, Western Health Advantage has 13 hospitals and medical centers in our network. You can see that list at https://www.westernhealth.com/search-for-providers/the-wha-network/ .

Is western health advantage cover Europe

mark Petzke | Sep 28, 2019
Western Health Advantage | Sep 28, 2019

Western Health Advantage's service area spans 14 Northern California counties. For more information about our service area please visit mywha.org/servicearea.

Read More

Does your insurance company provides EOBs to his cutomers ?

Ana Mazzon | Sep 28, 2019
Western Health Advantage | Sep 28, 2019

Hi Ana, To request an EOB, please contact WHA's Member Service department at 888.563.2250.

I need a charger for portable vetalater

Ilona Lewis | Sep 28, 2019
Western Health Advantage | Sep 28, 2019

Hi Llona, Please contact WHA Member Services at 888.563.2250 for benefits and coverage assistance.

IS THIS PLAN A PPO OR HMO

Michael Taylor | Sep 28, 2019
Fidel Habtezion | Sep 28, 2019

They offer HMO plans.

My son moved to Los Angeles to attend college. If he needs healthcare, what are the options he has through WHA?

Ellen Tortorete | Sep 28, 2017
Sam C | Sep 28, 2018

WHA is an HMO that serves NorCal and some bay area. LA is considered out-of-area, so he is covered for urgent/emergent services only. A PPO might be a better option for him.

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