Hampton Inn Anderson

Sherry Wang

Good location( lots of restaurants, Meijer) nice front desk. But it's too old, the room is not as clean as it should be.

Nancy Charlton

Many complaints, including double-charging for 2 of the 3 rooms booked. As a diamond member I have rented rooms all over the country and this was by far the worst! Poor cleaning, poor maintenance of the rooms and exterior, including the pavement and entryway. Booked 3 rooms about 10 days in advance for a family reunion. Booked online on Hilton app and one of the rooms, claimed to be a handicapped room was definitely not handicapped and when confronted with the issue, staff then said that none was available and then changed their story by confirming it was handicapped. Not true! This hotel needs major updates as one of the bathroom showers had nothing but scalding hot water, at least one bathroom floor was filthy dirty and the shower/tub wasn’t much cleaner. One lamp was broken and none of the lamps had recharging devices built in or lacked a small charging area. Furniture was commonly knicked or had holes and major repair needed. The breakfast was gross and the dining area very small. Staff seemed confused and unwilling to help in any way. All the rooms were paid for by my sister in law at the time of checkout, yet still waiting for the charges on my CC to be removed 5 days later, and they never answer the phone!

Janet

Positive: None Negative: I thought I would get a room where the walls and some of the areas in the room were not clean. I was disappointed because the pool was broken, one of the reasons I chose this motel. The staff was snotty and unfriendly. It was expensive!

Erika Gruenert

I made reservations online for a king suite with a whirlpool. I get to the facility and the whirlpool is out of service for all "suites". The front desk staff Chris and Sarah were very helpful with their service and the reservation. Speaking with corporate is stressor. They only thing they can help do is extend a reservation.