CF Cheng Chinese Cuisine

Category: Chinese restaurant in Sacramento, California

Address: 2063 Arena Blvd, Sacramento, CA 95834, USA

Phone: +19169287222

Opening hours

Sunday: 11AM–9PM

Monday: Closed

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

john G

Sep 14, 2022

Very respectful ppl n amazing customer service. Amazing chicken fried rice ->5star.

Sukhpreet Sambhi

Sep 13, 2022

Chicken chow mein and beef chow mein with a order of sweet and sour pork! Amazing food with great quality!

Oscar B

Sep 9, 2022

Great food! Great service

Dixii Rose

Aug 21, 2022

Friendly, but non-transparent staff. Mediocre food. Clean appearance. Avoid the Kung Pao Chicken. Great fried rice. I called in a pick-up lunch order. Before ordering I inquired on the price of the items I was ordering. While placing the order, the person on the other end of the line was friendly, knowledgeable and repeated my order back thoroughly ending by telling me my total due upon pick up. Once arriving to the restaurant I paid for my to-go order and sat looking over their menu while my order was completed. To my surprise, every single entree of mine was over quoted over the phone, was overcharged on the total and each were listed at a completely different rate on the menu. Though slightly uncomfortable with what had happened, I chose NOT to bring it up. If my food was delicious, I'd overlook this small but significant detail in my experience. Upon arriving home, I realized that the egg rolls I paid extra for in my order were not egg rolls at all, but we're replaced with mini spring rolls. Again, though slightly irritated I let it go and simply decided on my next visit, I'd avoid the upsell for egg rolls. I ordered 5 entrees and four soups. All of which were very mediocre and slightly bland. Not what I had hoped for, but it was edible nonetheless. Excluding the Kung Pao chicken which had a horrible, strange and almost rancid taste. It was not edible, and frankly I was afraid to eat it. At this point, I called the restaurant, informed them of the situation with the Kung Pao chicken, and simply asked for an alternate menu item at equal price to replace it. At this point I was told that the chef required my Kung Pao (which I had previously offered to bring back) and once the chef received the meal we would discuss me getting another plate.This response was off putting when I considered how many miles I'd drive back, and the fact that my dinner and movie were completely disrupted over the non-edible plate, as was my families evening. A simple acknowledgement would have been appreciated and sufficient for me to overlook the incident entirely. Nonetheless, I thanked them and got in my car to drive several miles back to the restaurant. Upon arrival, the person at the front counter took the entree and the chef came out to inspect the food. Though the front of house was pleasant, the chef was visibly irritated. He and the person who originally took my order proceeded to have an inaudible conversation about the matter going back and forth for a bit. Eventually, I was handed a menu and asked what equivalent item I wanted. I chose the chicken with vegetables. I was asked by the front of house did I prefer fried rice or white rice. I chose fried rice. This was the only part of the meal that had tasted delicious. She returned my order to the cook, who then came out and refused to allow the fried rice she offered because my Kung Pao in my original order had white rice. No acknowledgement, apologies or consideration of the gas, hour long time, the interruption to my meal and evening, or the fact I had called ahead to have the situation rectified and somehow was still sitting in the establishment waiting on the order, this nor underwhelming experience I had encountered by chosing to order meals through them was managements or the chefs priority. This was not the highest concern to them. The fried rice took greater priority. I was offered a water while I waited, and the person in front of house was kind. The fried rice was delicious and the chicken and vegetables were enjoyable. Being treated like I was trying to get one over on them (as if I have nothing better to do that play games over one entree) even after I had overlooked so many issues throughput the experience, the blatant disregard for customer service, price transparency, and otherwise underwhelming food is why I will personally not be returning. If you do happen by, avoid the Kung Pao chicken and order the chicken and vegetables with fried rice. Both of which are really the best items on the menu.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 27, 2022
Sue Sabadlab | Sep 27, 2021

No Dine in, take out only. Upon entering the restaurant MUST have face mask on 😷 weather placing an order and picking up order. Social distancing a must! Staff wearing their mask and gloves!

Can we get ourfood without Msg?

Victoria Yturralde O'Keefe | Sep 28, 2019
Rebecca Korematsu | Sep 28, 2019

Not sure, you should call ahead. I thought they did not add MSG.

do you have alcohol

Helen Groom | Sep 28, 2018
Renee Curtis | Sep 27, 2021

Yes.

Do you have Chow Foon Noodles with broccoli beef? If so how much would it be please? Thank you very much

Susan Patterson | Sep 28, 2018
Jason Cheung | Sep 28, 2018

They can make whatever you like. You will have to let them know.

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