Dunkin'

JesusIsTheRootWeAreTheFruit

Chloe is her name. Blonde hair, nose ring. I had a mobile order and a cold brew was 1 of the drinks on my order and so Chloe proceeds to tell me that their machine is down and would I like an iced coffee instead and i said I would rather have a refund and she said she didn't know how to do that and that it was either a drink or Nothing. Her whole tone was disrespectful. So I asked for a frozen coffee and she said that they just cleaned that machine and so I can't have that either and so guess what? I was forced to buy a $5.50 iced coffee that I didn't want. Perhaps I would have been alot more understanding and less concerned about the loss of money if her customer service was respectful and patient but there was a serious lack of understanding on her part to begin with which played in the huge domino effect of negative vibes from this place that influenced my experience. I'll probably not come back to this place because I value respect more than a wake up cold brew or chai latte. Chloe I hope u understand that you have the ability to make someone smile so please be kind to others. It takes more energy to be angry than to be happy. God Bless.

Jillian Parslow

I frequent this location often and over the past month or so the service has continuously gotten worse. There is no reason for them to have a sign saying that they are learning a new computer system for over two weeks at the drive thru and it should not take over 20 minutes to take and hand off an order at the drive thru when I was the third car in line. This has happened not once but pretty much every time I am at this location. They need to come up with a better system to better serve their customers.

Marchelle Vianese

Since last Fall....my two coffee order has been wrong..I take the coffees to work, just up the hill, always around 3 pm. Never can they get my order correct. A yet...the coffee taste is that of burned. Terrible. When the weather is beautiful...the car wash line is packed. To give the order and try and get through and around the corner is a nightmare!

Isabella Kilmer

served us cold wake up wraps, the employee holds a grudge against me because i didn’t want to be friends with her anymore. girl why take it out on me with wake up wraps. side note to anyone who goes here don’t block kenzie on snapchat or she will serve you cold food