Wagner Pools - Gunite Pools Only

Category: Swimming pool contractor

Address: 101 Noroton Ave, Darien, CT 06820, USA

Phone: +12036550766

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Alejandro Davila

Jul 20, 2022

I slipped on the water they put and died

Tom A.

Oct 30, 2021

I'm adding to my previous review and have bumped up stars to 3, which is the average of 1 and 5. After the poor review (thank you Google), I was called by Gary from Wagner Pools. He scheduled an appointment, followed up, was on time, and very helpful. A very good professional. Unfortunately, Joe is the service person and he never called to apologize but it seems from all the feedback that he's the one with poor customer service. Seems like an opportunity for the owner to do some serious coaching. Thank you Gary for your professionalism. Previous review: I disregarded the poor feedback I'd seen because it was old but unfortunately I suffered a similar fate to all of those that were left waiting for Joe. I called the office to see what had happened and they said I'd get a call back. I never did. I asked for them to call to reschedule. They said yes. This was last Wednesday. It's Monday and I'm still waiting. My hope is that instead of a nasty reply, which is what poor reviews seem to have been met with, the person responsible apologizes and fixes their internal issues.

Eric Glasband

Jul 2, 2020

I don't give reviews but decided I needed to for Wagner Pools. Horrible service and I have to consistently send three emails and phone calls to get a response. Dave, an owner at Wagner, called me to discuss my frustrations. I told him that I would have to write a critical review and his response was that if I did write a review that he would in return write a negative review of my company. I then had to explain that I am a homeowner and Wagner installed my spa at my home and that there is no company involved. In reading Wagner responses to other critical comments, I'm sure they will dismiss this just as they do many others even though my experiences with them have been nothing short of awful. I already found another pool company for future use.

Brooke Mitchell

Sep 19, 2019

Wagner Pools service is reliably excellent. I have never been disappointed with their response to any question or service we needed over many years. I recommend them without any reservation.

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Questions & Answers

Can you replace the lights in my pool?

Wagner Pools - Gunite Pools Only | Jun 29, 2022
Wagner Pools - Gunite Pools Only | Jun 29, 2022

Yes! Call today for pool maintenance and repairs!

Do you offer pool resurfacing?

Wagner Pools - Gunite Pools Only | Jun 29, 2022
Wagner Pools - Gunite Pools Only | Jun 29, 2022

Yes! Call today!

Do you service above ground pools?

Wagner Pools - Gunite Pools Only | May 30, 2022
Wagner Pools - Gunite Pools Only | May 30, 2022

At this time we only service and install inground pools.

How long have you been in business?

Wagner Pools - Gunite Pools Only | May 30, 2022
Wagner Pools - Gunite Pools Only | May 30, 2022

We've been in business for over 100 years! 100 years of innovation, luxury, and craftsmanship means YOU don’t have to worry.

Can you open my pool and get it ready for summer?

Wagner Pools - Gunite Pools Only | Apr 30, 2022
Wagner Pools - Gunite Pools Only | Apr 30, 2022

Yes! Give us a call!

What are your hours?

Wagner Pools - Gunite Pools Only | Apr 30, 2022
Wagner Pools - Gunite Pools Only | Apr 30, 2022

Our fleet of maintenance vehicles on call 7 days a week, 24 hours a day - we’re available around the clock, just in case you need us.

Do you also do general outdoor living work?

Wagner Pools - Gunite Pools Only | Apr 30, 2022
Wagner Pools - Gunite Pools Only | May 30, 2022

Yes we sure do! Please see our website for all the work we offer!

Do you offer vanishing edge or infinity pool styles?

Wagner Pools - Gunite Pools Only | Apr 30, 2022
Wagner Pools - Gunite Pools Only | Apr 30, 2022

Yes we do! Give us a call to get started!

What does your repair services include?

Wagner Pools - Gunite Pools Only | Apr 30, 2022
Wagner Pools - Gunite Pools Only | Apr 30, 2022

Our repair technicians are factory trained on all the major brands of pool equipment, including Jandy & Polaris. We also offer the following repair services: Pool Cleaners Installation, Repair or Replacement Filter Service, Repair and Replacement Pump Service, Repair or Replacement Heater Repair and Replacement

What does your maintenace for pools include?

Wagner Pools - Gunite Pools Only | Apr 30, 2022
Wagner Pools - Gunite Pools Only | Apr 30, 2022

We provide a pool cleaning & chemical service so you can have a truly “Maintenance–Free” pool. Each cleaning visit includes: Vacuum the pool Brush the walls & tiles. Empty the skimmer baskets Clean or backwash the filter Empty the pump & filter basket Skim away any surface debris Test and adjust the chemicals Leave a service ticket, reporting what we’ve done

What is the process like to get a new pool put in?

Wagner Pools - Gunite Pools Only | Apr 30, 2022
Wagner Pools - Gunite Pools Only | Apr 30, 2022

After consultations, we survey the ocnstruction site, begin excavation, install plumbing, install the tile, deck, or coping of your choice, apply the interior finish, then fill your new pool! For more information, give us a call!

Can you install fire pits?

Wagner Pools - Gunite Pools Only | Apr 30, 2022
Wagner Pools - Gunite Pools Only | Apr 30, 2022

Yes, we can install outdoor firepits or fire places. Visit our website for examples of our past work, or give us a call se we can make your vision a reality!

What kind of covers can you install?

Wagner Pools - Gunite Pools Only | Apr 30, 2022
Wagner Pools - Gunite Pools Only | Apr 30, 2022

We have LoopLoc's winter pool covers and CoverPool's automatic covers!

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