Urban Air Trampoline and Adventure Park

Category: Amusement park in Raleigh, North Carolina

Address: 7810 Poyner Pond Cir, Raleigh, NC 27616, USA

Phone: +19198423569

Opening hours

Sunday: 12–8PM

Monday: 4–8PM

Tuesday: 4–8PM

Wednesday: 4–8PM

Thursday: 4–8PM

Friday: 12–9PM

Saturday: 10AM–9PM

Reviews

Jessica

Sep 27, 2022

We visited on a Sunday about a week ago with friends and the front desk said their credit card system was down, then let us know it was fixed and we were able to pay for admission. The next day, myself and the friends who attended with us all had multiple fraudulent charges for the same admission and concession fees. It has been over a week of calling, leaving voicemails and even filling out the useless "contact us" form online and I have not heard back from anyone after I was told initially they would be reversing the charges. There have been 20+ continued attempts to charge my card in the last week to the point that I had to temporarily disable the card to stop them from taking funds! Do not waste your money here!

Karla Brantner

Sep 24, 2022

We had our son’s birthday party at Urban Air and it was very fun for a range of ages. Our host Lily was very nice and helpful. It made for a very enjoyable hosting experience as Lily took care of it all. Definitely recommend.

Dwight Christian

Sep 20, 2022

This place is an absolute most 'Do' especially if you have kids with alot of energy to burn.

DJ

Sep 19, 2022

Great fun for kids.

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Questions & Answers

Why do you guys never answer the phone?

Jasmine Cherry | Sep 27, 2021
Jazmin Dela | Sep 6, 2022

number dosent work

Thinking about taking my daughter and niece. Is there a age range for who is allowed on equipment. Example - Can parents play on equipment with their kids or no?

Kimui Smi | Sep 27, 2021
Laura Miles-Chandler | Sep 27, 2021

There are height requirements for some attractions and yes parents can play😊

Question , Why have times available IF YOU’RE NOT OPEN at that time and at that UNTIL 3 hours later than those time chooses online ? Then you can’t get a refund , you can cancel anything . I don’t know how to feel about this - Tynigha

Ervin Bond | Sep 27, 2021
Urban Air Trampoline and Adventure Park | Sep 27, 2021

Good morning! Thank you for posting your question and bringing this potential error to our attention. We are currently open Monday-Thursday, 3pm-8pm, Friday 12-9, Saturday 10-9, and Sunday 12-8. Can you please let me know what day/time the system allowed you to book for that does not fall within these times so that we can identify the potential error? We will be happy to move your tickets to a reservation time during our normal hours of operations. Thanks!

Is laser tag offered here? Because I'm getting conflicting messages from a review and the website

Brandon Estevez | Sep 27, 2021
Cynthia Pimentel-Canario | Sep 27, 2021

No, there is no laser tag. There is a virtual game you can play, but no laser nor paint tag. It is a very nice place though.

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What hotels are near by?

Heather Frazier | Sep 27, 2021
The Parksway Enterprises LLC | Sep 27, 2021

Marriott's Fairfield Inn & Courtyard. Hilton Home2Suites

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do you guys do walk ins ?

chad thesis | Sep 27, 2021
Chelle Mendoza | Sep 27, 2021

I think they do ,but it's best to do a reservation.

😠😠👎👎👎👎👎👎

Abel Mooney | May 30, 2022
JAYPEK TRUCKING | May 30, 2022

The kids had fun

Is, there anything to do for 1 year olds

Miss Tee | May 30, 2022
Shay Millon | May 30, 2022

I honestly would not recommend for children under 7 years of age. Unlike traditional trampoline parks, they don't have a toddler area. So little kiddo's and big kids all share the same areas.

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Are you guys open? Online it say you opened at 10am today for spring break.

Latisha Baldwin | Apr 30, 2022
Lonzy Barber | Apr 30, 2022

It's an awesome place to take the kids and have fun

are masks required?

sydney faull | Jan 30, 2022
Christopher Nance | Jan 30, 2022

Unfortunately.

When will the Cary, NC, location open? The website has stated "Coming Soon" since January 2021.

Brittany Davis (#DavisCleaned) | Sep 27, 2021
Nathan Wheeler | Sep 27, 2021

I was at the Triangle Towne Center location for only 45 minutes. I have zero idea when the next location may open. I hope for you it opens.

Do I need reservations

Juan Roque | Sep 27, 2021
halley moore | Sep 27, 2021

No

Do parents have to pay to get in to watch their children?

Chrissy Jenkins | Sep 27, 2021
Colin Miller | Sep 27, 2021

Technically no. Parents can visit without paying. If you want to ride, parents must pay

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Is this for the children? Or can adults go and have their own fun?

Stephanie Dixon | Sep 27, 2021
Tim Rabon | Sep 27, 2021

Our family ranges from 5-37 years old, and we all had a blast!

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How much is it to get in ??

Prinxessdeccolee | Sep 27, 2021
renee gilliam | Sep 27, 2021

It depends on what package you get... You have to register first... They have 3 different ones and then you get the parent ticket... That gets you on anything the Kids are doing...

How much does it cost per person

Tiffany Pittman | Sep 27, 2021
Stephan Terebieniec | Sep 27, 2021

Visit www.urbanairraleigh.com for detailed prices per person.

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