PetScreening

Category: Information services

Address: 500 S Main St Suite 115, Mooresville, NC 28115, USA

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Enrique Martinez

Sep 27, 2022

This is the absolute worst experience my wife and I have ever had with a company by far. We have been back and forth with Petscreening to verify my ESA Golden Retriever. Every step of the way, Petscreening has done their best to drag out the process. Started off by asking for addition information on my disability (which per doctor’s instructions this is illegal for them to ask), even after providing them with a new letter they are still prolonging my review by asking for that same information to be submitted again, and I don't get why, the letter is from my doctor at UHealth with all the details that they could ever ask for - even has the contact information and everything. Anyways these people don’t even have a customer service number, they will do anything in their power to make you pay the pet fees. Housing is suppose to be a basic need and property managements that use this service are screwing over individuals like me. I wonder how much my landlord earns for having this scammers onboard. This company is a joke and shouldn’t even be in business! Do not believe the 5 star reviews 99% of them are fake!!!

Sydni Shade

Sep 26, 2022

I needed help with a resident concern and Catherine W. responded and resolved my issue in no time. Her service was amazing and very professional. I highly recommend this company!

petra tuccino

Sep 25, 2022

Catherine W. was super helpful and informative! Thanks Catherine W. so very much for being so patient and super friendly:)

KleineMaus

Sep 24, 2022

Be wary. A year or so after you use this service, even if you do not rent with the landlord who required the application, they WILL charge you an annual fee without you knowing it. I check for that on any new service and didn't see or receive any indication of an automatic renewal. I was charged 20 dollars out of my account today without my consent or agreement. Good luck finding a phone number for them. None listed on their site, only a support email, which tells me they are fully cognizant that they have deceptive business practices. I've filed a BBB complaint, and there are MANY like mine on there.

Thanks! Your review is awaiting moderation.

Questions & Answers

How do I get my pet as an emotional support dog

Ashley Scheidegger | Sep 6, 2022
PetScreening | Sep 20, 2022

Hi there, There is more information we would need from you in order to further assist you. The best way to reach us is by opening a chat inquiry with us in our chatbox on our website or by sending our Support team an email. We look forward to assisting you and your furry friend!

What is a number that I can call to ask a question?

Ashley Scheidegger | Sep 6, 2022
PetScreening | Sep 20, 2022

Hi there, The best way to reach PetScreening is through our chatbox on our website or through our support email. We do not have a public phone numbers as we are required to have all relationships documented. We look forward to helping you and your furry friend!

Is there a phone number so that I can speak to someone

lesha stull | Jul 29, 2022
Shammah Fuller | Jul 29, 2022

I currently work here. Can you give a brief description of what you need help with?

Read More

What can we send the "owner" of the property we manage when they request proof and approved applicants. We have an applicant who isn't happy about a pet being on his property recently rented. Please advise. Thank you in advance.

Terri Reeves | Dec 31, 2021
PetScreening | Sep 20, 2022

Hi there, There is more information we would need from you in order to further assist you. The best way to reach us is by opening a chat inquiry with us in our chatbox on our website or by sending our Support team an email. We look forward to assisting you and your furry friend!

What area do you serve?

Jacob Rieder | Sep 27, 2021
PetScreening | Sep 20, 2022

Hi there, We offer our services for all 50 states! We would love to further assist you in your inquiry. The best way to reach us is by opening up a chat in our chatbox on our website or by emailing our Support team.

Why did you put a charge on my credit card for 15.00

Pat Hicks | Sep 27, 2021
PetScreening | Sep 20, 2022

Hi there, There is more information we would need from you in order to further assist you. The best way to reach us is by opening a chat inquiry with us in our chatbox on our website or by sending our Support team an email. We look forward to helping you and your furry friend!

How do I contact this company without a phone number? I need my $15 taken out of my bank refunded since I am no longer a resident at my previous apartment complex.

Brandon Wohlfarth | Sep 27, 2021
Brandon Wohlfarth | Sep 27, 2021

Still have not gotten a response or my money back almost 1 year later.

Hi there, Is there a >Phone Number< to customer service? Thanks

Janah Berry | Sep 27, 2021
PetScreening | Sep 20, 2022

Hi there, The best way to reach PetScreening is through our chatbox on our website or through our support email. We do not have a public phone numbers as we are required to have all relationships documented. We look forward to helping you and your furry friend!

what are your operating days and hours for a regular week?

Dawn Schwartz | Sep 28, 2019
PetScreening | Sep 20, 2022

Hi there, Our company is here for you Monday-Friday from 9 am - 6 pm EST.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places