Kroger Pharmacy

Hannah Burney

This is undoubtedly the worst pharmacy I have ever used. It has nothing to do with the short staffing, as this has been the case since well before COVID times. It’s clearly managed poorly and seems to have a high turnover rate. There’s always a huge wait no matter what time of day you go. There have been numerous times I’ve called in a refill or my doctor has called in a new prescription and they have not filled it until I finally called to check on it. All they said was “Oh, do you need that filled now?” Like, no, I called it in just for the heck of it. This has happened at least 3-4 times, to the point I ended up running out of a daily medication and having to go without until they finally decided to fill it. (All of these times were prior to COVID too!) My most recent experience they had 3 prescriptions to fill after my husband experienced an injury. I called to check when they would be ready and they told me they would have them ready in 30 minutes. I went to pick them up and only 2 were ready and nobody offered any information as to when the final one would be filled. We ended up getting notice that it was ready right before they closed when it was too late for us to make it back there in time. And this was a prescription for a severe burn that was imperative to begin using. I’m not sure why I’ve continued to use this pharmacy, but this last experience was the last straw and I’ll be happily looking for somewhere else to use when we need a prescription filled.

Andrew Lisk

Show up at 7:57 and an armed guard said the pharmacy was closed. Why does this very slow pharmacy need armed guards now?

Kelly Marquez

If I could give no stars I would. This is the absolute worst pharmacy I have ever been to. My prescriptions are never ready when they send messages stating they are ready. It is understandable when your are busy, but don't be rude about it. Staff is very rude and unprofessional. I will never use this pharmacy again.

Brian Culp

One of the best pharmacy's they play a big role in today's life people don't understand how big especially with staff shortages and many extra procedures in place and given. I see people complain in line all the time not grateful that …