UPS Customer Center

Category: Shipping and mailing service in Roswell, Georgia

Address: 1300 Old Ellis Rd, Roswell, GA 30076, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: Closed

Reviews

Jones

Sep 26, 2022

I can't stand this place. The Karen at the counter has a bad attitude and is very knuckleheaded. I wish she would just quit so they can hire someone with a memory.

Erin Freya

Sep 19, 2022

I literally watched a driver drive past my home today…., they did not drop off my package, claimed I “wasn’t available” so they take it to a drop off point, THEN fake a signature that they dropped it off there. So i go to the drop off point, but the employees say they never signed for it, that no one from UPS was there that day….and there’s no local contact number- it just provides you the general customer service number. So expensive packages that go through this fulfillment center are getting “lost”. I’ll use fedex next time

Olga Easton

Sep 16, 2022

The two girls who work up front are excellent.

Nathan Bily

Aug 22, 2022

The rep was very helpful getting my package sorted after I put the wrong address on and had to reroute it. The package pickup window is all the way to the right by the big security gate.

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Questions & Answers

Is this service center open on Saturdays in December?

Reed Jones | Sep 28, 2019
London Mond | Sep 28, 2019

Nope! Monday to Friday.

If I miss the delivery can I go over to the hub to pick my package up?

Marian Vosk | Sep 28, 2018
Mahadev Prasad | Sep 28, 2018

Yes, very helpful and cordial customer service.

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