UPS Customer Center

Category: Shipping and mailing service in Lenoir, North Carolina

Address: 107 Industrial Ct NW, Lenoir, NC 28645, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4–6PM

Tuesday: 4–6PM

Wednesday: 4–6PM

Thursday: 4–6PM

Friday: 4–6PM

Saturday: Closed

Reviews

Susan Relf

Jun 27, 2022

If you can’t open before 4:00 pm. Then UPS should provide what ever the drop off places need to print out a label. Especially when UPS is sending something that needs to be scanned in order to get a label. Very upset customer.

richard tanner

Jun 1, 2022

Always a good experience.

Amanda Stilwell

May 24, 2022

I needed to return a package to Amazon a couple weeks ago. I work in the evenings 4pm-2am. It's upsetting that customer service here is only available in the evening hours.

Amy Vargas

Feb 19, 2022

The people that work in the drop off area are very helpful. I just wish they were open more than two hours a day, from 4:00 to 6:00 p.m.

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Questions & Answers

Do you accept prepaid UPS returns from Amazon - the kind with the QR code. (Where UPS packages the item, prints the label, and ships it after scanning the QR code.).

Achilles and his Pal “Chirpes” | Sep 26, 2020
Deanna N. Jobe | Sep 26, 2020

Yes they even have a drop off box for smaller packages (not sure of the exact dimensions) outside the entrance which is there and available 24/7.

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Will ups pick up a package from your residence

Donnie Wills | Sep 26, 2021
Larry Wiley | Sep 26, 2021

Yes you have to go online to schedule the pickup

when is a good time to drop off packages for shipment?

Jim Dooley | Sep 26, 2021
Deanna N. Jobe | Sep 26, 2021

That location is only open from 4-6pm but if it's a small ready to go package with label there is a drop box. There is also an authorized UPS shipping location right down the street with a bigger span of available hours.

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I had a ups driver drop off a box and ups said drop off at rear door I don't have a rear door only one we use is at the back porch the driver did not come up drive way to by back porch why?

David Stump | Jun 28, 2022
UPS Customer Center | Jun 28, 2022

We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS. -Becky.

Do you have a local phone # ? I need to call to see if my package is there for pick up. thank you.

Betty Poore | Sep 26, 2021
UPS Customer Center | Sep 26, 2021

Thank you for contacting us. Please send us a private message with your tracking number, phone number, e-mail address and delivery address in order to better assist you. -Eddie

Can I arrange for a pickup in another state and insure the package.

Tye Bishop | Sep 26, 2020
William Gauthier | Sep 26, 2020

If your shipping it then they should be able to do that for you

Where is location of drop box at UPS store on Industrial dr. Lenoir?

lane davis | Sep 27, 2019
Matt Jackson | Sep 27, 2019

On the front side of the building about 3/4 down the building going left to right beside the glass door entrance to customers counter

Can I drop off Direct TV equipment at this location?

lori novick | Sep 27, 2019
Rick Coffee | Sep 27, 2019

No we are not at home B Back 7.8.19

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