Baystate Cardiology - Springfield - Main Street

L B

Alots changed in 5 years!!! Truly sad. Davis family center Cardiac floor6 Daily entrance. So you know specifically. Two weeks ago I took my sister for a heart catheterization. She came out and had a horrible experience. I figured she was just a bit more sensitive since Myself at 29, 5 years ago had a cabgx3. My father a cabgx4, my grandmother a cabgx5. All by the same surgeon!!! Last week My father ended up back on the 6th floor. It has been a discrace and embarrassment. An angering and emotional, migraines and alot of roller coaster stress to deal with. Within 50 minutes 4 Drs. Came in with completely different plans🤯🤯 Theirs ZERO team work or communication amongst any of the Drs. The nurses are truly the angels keeping it all together with what shards their given to work with. Hes waited over a day for his inhaler... Its a nightmare and heart breaking. Most people on the 6th floor are well older and cant speak for themselves or care. The way people are being treated By so many Drs. Is insane. Its not a podiatry appointment for nail clippings its a CARDIAC UNIT!!! Where our loved ones also go after open heart. Id love to see the reviews and death totals from 5 years ago to date!!! Theirs no way anything improved what so ever. Theirs no set times for meals to arrive for the patients. Its truly scary and mind blowing. How do you have Lead Drs with no phones on their persons?? No communication in such an invasive life or death floor?? POOR MANAGEMENT AND LEADERSHIP,of these DR.S, DESTROYED WHAT WAS SUCH A TRULY HEART WARMING PLACE. Tooo alot of us WAS a SAFE place we felt we'd get the LOGIC, KNOWLEDGE and BASIC care deserved and needed!!! By alot of us, other Drs. Offices, patients you chat with, in the community. ***Save your life, go to Hartford Ct.*** (Its where all the good ones have gone for their jobs.) Baystate system has really become a joke!! Nothing but greed and profits. Lives dont matter, money does!!!

Torak Fett

Slow, Nasty and Failed to find the issue. I was told, IN MY MID-30’s, to wear compression stockings and “deal with it” after they failed to find the hole in my heart that will now THANKFULLY be fixed by a different cardiologist. To say I’d stay far away is a ridiculous understatement. I lost YEARS with my child while my health continued to fail because of their incompetence!

Tony Price

I was on holiday from the UK so my comments are relevant to emergency care. I found the staff professional and excellent in every regard. I don't believe my treatment could have been better. Nursing and cardiac staff did everything they could to help me through what was a scary and difficult time.

Gary Crowley

Was scheduled on a day that they don't do the specific test that I was to receive. I was called one hour before the test was to start to tell me that they would have to cancel. I had to fast for the test and give up my 8-hour shift at work. I wanted to speak to someone who would at least tell me they were sorry but all I got was a manager that said to reschedule and get over it, no apology.