Dominion Diagnostics LLC

Michael Tedeschi

COVID test turnaround times are consistent for the most part and within the timeframes that they say. However, the test kits that they send us are not consistently packed — sometimes requiring manually assembling the kit. Requisition forms don't easily fit into the kit's pocket with one fold like they used to. A myriad of headaches for somebody trying to handle the testing of 100 employees and residents, sometimes twice a week. I look forward to the day where we don't need to worry about testing anymore. Until then, this is a subpar lab for the time being due to consistency issues.

Jeanette Isabella Rose

They call their “billers” Internal Account Managers but it’s only data entry. Entering patient’s insurance and diagnosis codes and their demographic information. It is not medical billing in the slightest. There is also something called the error work queue which is where claims get stopped because of an error like a name difference or incorrect insurance ID. The entire job of being a biller is data entry in making sure that patients demographic info is correct. It is very simple work but I want to be a medical biller I do not want to do data entry. The office politics are awful as well I know in every place you work there will be drama but this place is so drama ridden it seems like a joke. The manager turns a blind eye to drama because she is younger than most of the employees and she wants to be seen as cool. I would say the only good thing about this please as the overtime I get a decent amount of overtime so it is hard to go somewhere else where the pay will match what I make.

Linda Leonard

Waiting on a rapid covid test and it is almost 24 hrs later and no test result. We were told we would get same day results. If I could give zero stars I would.

Giovanny Perez

Worse lab ever. Picked by DOH Alexander and governor Raymundo to handle covid tests which results are either wrong in the best cases or not effective after weeks of being tested. As a first responder it is critical to get tested often not only for our production and sense of security but also to protect our families and public. Called the lab itself, was given instructions and assured my PCR test result would be available following day. Now a week after no results, no answers... waisted of time and can only hope if I've has this disease not put anyone in jeopardy.