One Credit Union

Frozyre M

I am up to my neck with this bank. They've been my go-to for living in Vermont but for the first time ever, I am having second thoughts of finding a different bank. Which is personally saddening to me because I want to be a loyal member, but if you do things as a bank that causes me great inconveniences that raises my stress levels, then I'm going to reconsider bothering on using you. I've tried pulling a personal loan out, but I got talked down to by one of the tellers like as if I'm a child asking for $5 from their parent. They never even responded to my e-mails when I was asked what the purpose was, leaving it all hanging in the air for all I know. Their restrictions and limits are awfully stressful. Get a pin wrong a few times? Welp, that's 24 hours you've gotta wait! Better hope where you make your purchases allow you to just run by credit! And this bank seems obsessed with pushing down this SecurLOCK App onto people. When I've lost my card or thought I've lost my card when really I've found it the next day after having looked for it a night before when I thought it was lost. They already blocked the card off and told me to get this app. Now, this app is only good if the CARD IS ACTIVE AND IF YOU HAVE IT! It is POINTLESS to have an app like SecurLock when you know, your CARD IS GONE! It just came off as a dumb lecture to me. The people might be nice at this location, but really, I'm finding myself at more odds in the cracks of their other sectors of services within this bank. Enough where I'm feeling more like I can't wait to be done with this bank in a few months when I move, to find something else, instead of feeling regret. Good job, guys...

Eamon Hogan

Amazing Credit Union, Highly Recommend!

Patricia Brauch

Have been with this credit union since the beginning when it was formerly United Community CU and have always found customer service at the South Barre branch to be exceptional. All of the tellers are pleasant, accommodating and helpful in …

Norman Flibotte

We have been banking with One Credit Union for at leastv30 years. Everyone has been knowledgeable and very patient with us. We have had several loans over the years. We would not ever think of leaving One Credit Union for another financial …Thanks for being a loyal member of One CU, Norman! We're glad to hear you're pleased with our service.