7-Eleven

Category: Convenience store in Newport News, Virginia

Address: 13400 Jefferson Ave, Newport News, VA 23608, USA

Phone: +17578777052

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

OG Bl4z1n

Sep 27, 2021

Idk who the white associate is with the short black hair but apparently she cant talk enough to let me know the chilli she just changed was going to be cold. Thanks. I just threw away 3 nacho boxes because she said "if you don't want them throw them away". I guess wiping down surfaces is harder than taking the time out to explain that it would be cold and idk maybe an apology?? This place deserves the 2.4 stars. Trash!

OH Temp (BipolarUnemployedLost)

Jun 15, 2021

The maned named EMMANUEL IS HORRIBLE!! Every time I go in and see him I know I’m going to have a horrible slow time. This man is a sloth that hardly speaks English so you can’t understand him. Why do they have him still working at a 7/11 when you are DMV SLOW!!!??? Do not go here especially if you see him.

Nicole Coulombe

Jun 10, 2021

The only reason I am giving one star, is because you can't give zero Stars. I am traveling currently to Rhode Island and pulled off the highway because I needed air in my tires. I went inside to ask the cashiers for assistance in providing me with some quarters to use their machine and they we're very rude and unhelpful noting that the machine did not belong to 7-Eleven and that they couldn't provide me with change. I asked them what they suggested I should do, and they told me to go across the street to Exxon that they couldn't help me without any sign of empathy to my situation. I am in shock at the horrible customer service that was provided to me. I would never be a patron of this establishment after my interaction with those two rude women that this business has employed representing them.

Elliot E

Oct 4, 2020

I've never done a review of a 7-11. This store is close to home. I can't believe that a store with so much potential to be the #1 store in all the area is so poorly managed. I truly feel for the staff; they are always struggling and looking tired. Always new faces that don't last long and always hustling between lottery customers, services, telephone and a line of customers with cash on hand waiting... I hope they fix and update this store & management that cares for their crew and customer service. In the meantime, I just drive another minute down the road to a store that cares about their customers.

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Questions & Answers

Is there a redbox

james flowers | Feb 27, 2019
Jeanette Barkers | Feb 28, 2019

Yes

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