Hemphill's Pond & Garden Center

S Alexander

Don't do business with these people. They are unethical and rude. I am pretty sure the 4 star rating has been doctored. Please read the reviews. I made an mail-order purchase from their web site and they overcharged my credit card. Since they never gave me a receipt (electronic or paper) I didn't even know they overcharged me until I got my credit card bill! When I contacted them they were rude and mocked me in the response, and refused to refund the overage. I then called them and they were even more rude and hung up on me! I had to open up a dispute with the credit card company and go through all that headache. The worst part is that they never sent me a receipt. No email confirmation, no receipt in the box. It seems like they have experience ripping people off. It makes you feel really violated that they could even do this. Buyer beware!

Cynthia Brown

Horrible experience! And that was from the woman on the phone. She kept telling me they don't work for free. Well guess what? No one suggested that you did. Then told me to take my business elsewhere. Ya' think?! Rude, unprofessional, and downright hostile. Removing the entire pond would be preferable to dealing with this company.

Christian Thompson

Hemphill’s does not service Baltimore City.

Brooke Tur

No call, no show to our appointment. When I called the next day to reschedule, the woman who answered the phone (assuming the owner) said "I have a million dollar house. I know about nice things". Completely unprompted, irrelevant and out of the blue. Must be new money, given the fact that anyone with significant finances, clout, or status know not to ever say such a statement. Tasteless, classless and unprofessional. I have no comment about the quality of their work seeing we will be taking our business elsewhere. Good luck to anyone who has the tolerance to work with this company.