South River Healthcare Center

James McPartland

I give this place zero stars. Worst facility I have ever seen in my life. Rude staff, to say uncaring would insult uncaring people. We have someone working with us at home now who described this facility as a place “I wouldn’t send a dead dog to.” Hospital PT staff we’re in at present unanimously told us not to go there. Be warned

Kayla Collins

I came to visit a special woman who I used to caregiver for. She recently hurt her hip again and is now at the rehabilitation at South River. While I visited her they made her wear a diaper so they didn’t have to take her to the bathroom. She is 100% capable of going to the bathroom they were just using every excuse in the book no to take her to the bathroom. Long story short there is another patient who was in the room and needed the medicine. I am a CNA in training (I do caregiving right now) so I wasn’t new to a whole lot, but when I see there was someone in need of their meds I made it known to the nurse in charge she ignored me twice. The third time I wasn’t so nice it was over 1hour and 30mins when her meds needed to be taken. The nurse told me to not worry about her and to worry about who I came to see. I then told her that she was being rude and I went off on her and told her she is not treating these residents right at all. The nurse then threatened to call the cops on me and I told her I wanted her to so I can tell them how you are neglecting all these residents. I highly advise you to not bring anybody you love here!

Jen B

Update: My Dad has been moved back to South River after a terrible stay somewhere else and he seems to be receiving better care this time. The only person who is of any help is the lady who sits at the front desk. The staff doesn't care about the residents and Phyllis who is the director will lie straight to your face about your family members care. My Father has missed several appointments he needed to go to because they failed to get him on transport. My Father has had several strokes, and almost passed away from Covid. They also held his stimulus check as if it belonged to them and we had to jump through hoops to make sure it went to him. They only allow him a certain amount of his own money per month and there's never anyone there to give it to him. They care much more about the dollar than they do their residents. I will be contacting the Better Business Bureau.

Michelle Vann

THE ABSOLUTE WORST PLACE YOU COULD EVER GO !!!!! THOSE NURSES ARE RUDE AND DISRESPECTFUL !!!! I WISH I COULD GIVE NEGATIVE STARS !!!!!