Underwood Jewelers

Category: Jewelry store in Avondale, Jacksonville, FL

Address: 3617 St Johns Ave, Jacksonville, FL 32205, USA

Phone: +19043885406

Opening hours

Sunday: Closed

Monday: 10AM–5:30PM

Tuesday: 10AM–5:30PM

Wednesday: 10AM–5:30PM

Thursday: 10AM–5:30PM

Friday: 10AM–5:30PM

Saturday: 10AM–5PM

Reviews

Amanda Goetz

Jul 30, 2022

We had a great experience thanks to Mary Laurel at the Avondale location! Thanks, Mary!

Rebekah Suwak Worsham

Jul 2, 2022

While ring shopping for my anniversary gift, Lauren Marvin made our experience very pleasant. She made my husband and I super comfortable and we left happy with a ring for both of us. I highly recommend Lauren when you stop by Underwood’s Jewelers.

Beth Merrill

Jun 30, 2022

Went in to have what I thought may have been warranty work done on a ring I’ve had for maaaybe six months, IF that. I went in, thinking that it had some kind of a warranty, that they backed their products. The sales associate tried to put the blame back on me, saying if I lifted weights, that can cause added pressure to the band. I don’t lift weights. And being someone with thick thighs, kinda feels like she just assumed, and she acted as if it was my fault their not-so-well-made ring snapped just wearing it. She said she could repair it, for $35, but that’s not promising it’s not gonna break in another spot… we came to that agreement at least. And then she said “it’s just a little thin piece of metal”. Yes I agree with that and apparently not really well made. I have Tiffany rings that haven’t given me issues. Now I’m not hard on my jewelry either. I barely wear it, actually. Disappointed in this place. I don’t recommend. Save your money and go to Tiffany. Customer service and product are of a better tier.

Matthew Collins

Jun 22, 2022

Great place to shop, helpful staff, no pressure on buying.

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Questions & Answers

Do yall do jewelry repair? I have a white gold ring that needs to have rhodium replaced. Thanks

Lonnie Thompson | Sep 25, 2021
Underwood Jewelers | Sep 25, 2021

Yes absolutely! You can drop your ring off at any location where we will take a photo, type up a detailed intake form, insure it for a value that is mutually agreeable and give you a receipt. Here is a link to our locations and hours: https://www.underwoodjewelers.com/locations/

What are the Covid safety practices like here?

Anonymous | Sep 25, 2022
Underwood Jewelers | Sep 25, 2021

Underwood's adheres to all county and state COVID laws. Cases and jewelry cleaned multiple times on a daily basis.

Do y'all do golds

arthur jones | Sep 26, 2018
Underwood Jewelers | Sep 26, 2018

Hi Arthur! We have many beautiful items in gold. Are you looking for something specific?

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