Red Robin Gourmet Burgers and Brews

guadalupe loskot

The service was excellent, the manager Michelle and staff made sure my experience eating there was great. I will definitely go back again. Thank you ladies!

Amanda Bell

We were seated at 7:35pm and waited for 15 minutes before we were even greeted by our server. In that time we watched another two tables be seated and receive drinks and orders taken. Once we ordered, it was about a 45 minute wait til we received our food. (I understand this due to their staffing issues.) During our wait for food, we saw our server one time. Once food arrived, it was very dry. We had asked our server to refill drinks and it never happened. My husbands alcoholic drink didn’t even have alcohol in it. The environment was very dirty and the table only seemed to be wiped off not cleaned as it was still sticky and sauce still on it. This is the most disappointing visit I have ever had here.

Sarhai Butler

We were told that it would be a 50 min wait, but only waited 30 or so. We ordered almost right away and got our food and apps super fast. They were short handed though and I'm not totally sure who my waitress was. We were checked on twice by 2 different people and it was after we asked for something from someone else. They had some great team work and I hope they can get more staff. I've always enjoyed this restaurant and hope to try them out again in the future with some better service.

Mr. Richard

I'm not a fan, never have been. However my wife likes this place for some reason. Went by on a Tuesday at 5pm for dinner and was told 30 to 35 minute wait, for take out if we ordered right then would be 30-35 minute wait. We left. Thursday …Hi there, We are sorry you had this experience. Customer service is a top priority to us, so thank you for sharing your concerns. Would you be able to contact us at 877-733-6543 or send us an email at [email protected] at your earliest convenience so we can assist you further?