Norton Brownsboro Hospital

Latifa Meena

There seems to be a lot of misinformation between the different departments. There is as little communication to me directly about what was going on. After surgery I was to stay the night. But I camped out for 6 hours downstairs in a private area of recovery. No one told me I was waiting for a room. Surgery staff was outstanding and amazing before and after surgery. Just more communication. My nurses and aids were kind and patient after I got to my room. They were quick to respond if I needed something. I was surprised how quiet it was. Let’s just say you are better off to order Panera for delivery to your room. Food cold. Bread moldy. Food orders not right but I’m not sure any hospital has a good food service I thought everyone was kind and nice. Just prefer Morton’s women and children a bit more.

Joe S

My family has used Norton Brownsboro since the day it open, and we've never had a bad experience there. Today I had to go to the emergency room due to kidney stones. I have to say I was worried about the horror stories about emergency room wait times. From the second I walked in the door, to the time I left was a great experience. I waited less than five minutes to be seen by the triage nurse, and five minute after that I was in the exam room. The nurse who took me back immediately started asking me questions and the ER doctor walked in right after that. He asked detailed (and correct) questions as to my problem, and told me what they would start doing to help me with the pain, and his plan to make me feel better. I was on the CT table less than thirty minutes after the doctor left the room. The CT workers were really nice and made me feel at ease. Shortly after returning to the exam room, the doctor came back and told me what the CT scan showed. During this time, another nurse was in the room giving me some medicine and was generally concerned about the pain. I was in and out in under an hour and a half. The entire staff was very nice and did a proffesional job. As I was leaving the triage nurse spoke with me again and asked if there was anything else they could do. Over all it was an A++ experience (except the kidney stones). I will continue to use Norton Brownsboro whenever I have a medical emergency. Great group of professionals who care about their patients.

Domenic styer

Let me start off by saying this review is of the cafeteria. Our stay at Nortons hospital on Brownsboro Inn has been a long one but the room was clean and spacious and very comfortable. Nursing staff was friendly and my man Sam in the ER was a wizard with his blood draw. Didn't even realize he got the blood and had to ask twice to be sure. Now on to the cafeteria, or should I say restaurant. This place was amazing, it had gourmet tacos, BBQ, American food to name a few. I was not expecting hospital food to be anywhere near this level. Oh and the price was better than any restaurant around. Once I get out of here I am sneaking me and my wife over to the Norton Hospital Cafeteria for date night, believe that!

Jay Horner

My wife had Nurse Bailey M. taking care of her and prepping her to go home post-op. She was so patient and kind! My wife was feeling pretty nauseous and Nurse Bailey M. dealing with her getting sick with compassion and understanding. She had such a positive attitude and made my wife feel very well cared for. Thanks Bailey M.! Also an overall Thank You to her whole care team! They kept me very well informed and updated me with her surgery progress. Everyone we interacted with were top notch and took such great care of her!