Western Drug Medical Supply

Kenneth Furtado

I started C Pap service with Western Drug in January 2022 after being with Apria for the prior 5 yrs. and have found them to be a huge improvment over Apria . Adena in the customer service dept. is a very proffessional , competent and responsible person and always gets me my supplies on time . i am very pleased with Western Drug and Medical Supply Stockton Ca. Branch .

Chema J.M. Medina

Has anyone been able to successfully get a hold of them? I have been trying for weeks to order my grandma her colostomy items but they won't answer or call back. Is this business even a legit operation? Why do insurers work with this place?

MsFleur DeLis

Would definitely give zero stars if I could. This is now the second order that my doctor sent in over three weeks ago. There was never a call with a message of the status my nurse from my doctor‘s office called and checked that they received the fax. My home health nurse called couldn’t get through line was busy. I called stayed on hold for an extended period of time then the call is dropped. Called again one person answered the phone stated they were transferring me to customer service but instead it just went to voicemail. Medical supplies are a very important item. It is scandalous for a company to operate this way.

Christopher Mattes

I ordered a Phillips CPAP Machine through western drug took forever for them to deliver it then within a week the device was recalled and they will not replace the device and are still billing my insurance absolute terrible customer service