Starbucks

Shirley Martin

I made a mobile order yesterday afternoon on my way home for a shaken espresso with no ice. I had a root canal on two of my teeth a few days ago and my gums are still very sensitive so I really can’t have the ice. When I stopped to pick it up I noticed my drink was only about a third of the way full. I wasn’t happy with that, so I brought it to the counter and I said to one of the women working “Excuse me, but can I just have ice in this if it means the drink will be full, I have sensitive teeth so I asked for it without ice, but I didn’t realize it would be mostly empty.” She apologized and told me that the drink should NOT be mostly empty and she didn’t know who made the drink. Either way she remade it IMMEDIATELY. I told her it wasn’t a problem, but thanked her and wow I appreciated their customer service! I do mobile orders from this store often and I am never disappointed with how the drinks come out, and I was especially made happy on my birthday this day with how she handled the situation, super professional and excellent customer service. Worth the wait since they were so so kind. (I don’t remember her name but she had blonde hair and was so super sweet) 5 stars.

B. “Slurm Wurm”

Staff is generally rude. My last visit was horrible. My order was a grande mocha, pretty standard. Problem was it was half full of milk,, and whip cream filling another third. I know milk will settle, but this was never filled past half way. I made a mistake in asking for a top off for my cup. I didn't think about covid protocol, but the offense i caused the drive through girl was immense. She made me feel bad for asking, then told she'd make me a new drink. I appreciated it enough to have have her snatche my $4 my hands while she gave me an Eyroll. my new drink was full and boiling hot. I mean burn my hands hot. I hope this store figures out its staffing issues.

Mark Lillis

Well organized and clean Starbucks. Friendly staff. Pretty small location but just perfect for a quick stop.

Anthony Giacchetta

I like Starbucks but I don't understand how there is no uniform way to make a cold brew with sweet cream foam. It's never the same -even when I return to the same store-let alone different stores. The Starbucks in Target at northway mall is the most consistent.