Golden 1 Credit Union

Cheng Xiong

One of the worst bank in town very slow because employees seem they don't even want to work and help.. the ATM is aways being out of service... this bank need some to come check them out why they delaying customers serviceHello Cheng, we apologize for the situation you’ve experienced. Please email us your contact information at: [email protected] and we can have a representative reach out to you for assistance. Thank you! We want our members to have a “Golden” experience each time they visit us.

Paige Bean

I’ve gone to this branch multiple times and I honestly don’t know why I go here anymore. The first time I’ve gone it was for a replacement card and they charged my 10 dollars and then when I got the card it wasn’t even for my account, it …Paige Bean, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please email us your full name and contact information associated to your account to [email protected]. We will have one of our Account Specialist review your account. Thank you for reaching out and being a member of the Golden 1 family.

Christian Moua

HORRIBLE BANKING SERVICE, i waited 4 days over recorded lines for someone to help me, after i got fed up waiting an hr for service, i decided to go to this bank, waited in an hr in line for request of a new debit card and the lady makes me …Hello, Christian. We're sorry to hear this was your experience. We use reviews like these to help us continue improving in the future. We will pass along your feedback to our Leadership Team for their reference. If this has not yet been taken care of, please email: [email protected]. We want to make this right for you, thank you for being a member of the Golden 1 family.

Amanda Miller

By far the worst branch I've ever been too! The atm machines rarely work. I've gone numerous times to deposit cash and the atms always show ' temporarily unable to deposit cash'. Try to go inside and the doors are locked with 1 friggin customer inside. So much for convenient banking. It's become quite a hassle dealing with this bank and their already limited locations..