Evergy

Category: Electric utility company in Kansas City, Missouri

Address: 4400 E Front St, Kansas City, MO 64120, USA

Phone: +18164715275

Opening hours

Sunday: 8AM–5PM

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

andrew miller

Aug 30, 2022

I would leave a -10 if allowed for their customer service. Conflicting and rude agents everytime I have had to reach out. They have no competition and they know it.

Tea Terrell

Aug 28, 2022

Who is going to replace my food??? Power outage of 6+ hours is so unacceptable

Mary Music

Jun 15, 2022

With no advance warning, by bill-note-call-etc., and in spite of having a current (non-arrears) payment arrangement, our service was cut off, after KCPL business hours..... We paid the entire bill (immediately), and STILL could not get the service back on..... Until, "sometime, tomorrow....". Bill, paid.....and, no service... Ruined food, and a sick husband..... Oh, and an apology for the glitch........ What

Maggie O'Neal

Aug 17, 2021

I've been trying to get ahold of someone to help with the large bill I received after moving out of my apartment. I finally had someone call back and he hangs up on me during the call. There's no way to call back because it just routes me through the menu. Ridiculous.

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Questions & Answers

Is it normal for your employees to sit outside and talk the whole time and leave you without electricity for 24 hours just because they are tired?

III III | Jun 26, 2022
Chris Gilbreath | Jun 26, 2022

Just because they are employed by Evergy doesn't mean that they can repair the power outage. Would you send the janitor to remove your appendix,they both work at KU medical center

Can I pay a bill there or talk to someone in person

Leon Brown | Sep 25, 2019
Ryan Dettmer | Sep 25, 2019

No..sorry they do have a brick building around the back of the complex that I believe you can pay there.

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