Address: 1835 N Union St #6, Spencerport, NY 14559, USA
Phone: +15853494328
Sunday: Closed
Monday: Closed
Tuesday: 10AM–5PM
Wednesday: 10AM–6PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: 9AM–12PM
Derek
After a bit of shopping around, we selected Rochester Fireplace for a new gas insert plus some additional upgrades,, including a new mantle and mounting our TV over the fireplace/mantle. Devon and Cameron were so great to work with. Friendly, not pushy at all, accommodating to all our requests. Excellent customer service, which seems to be a rarity these days. Cameron and crew did a great job with everything and boy what a transformation. It's easily our favorite room in the house now. Highly recommended.
Kristi Ziehl
Rochester Fireplace was fantastic to work with. Cameron, Devon, and their team just do their job and do it well. They are friendly and knowledgeable. When we were shopping, they were pleasant and answered our many questions. The installation was quick and efficient. And the overall communication and advice was superb. Now, as you can see from our pictures, we are happily enjoying our new investment.
Sean O'Connell
For starters, the fireplace looks amazing. Beyond the look, the team was extremely professional and polite. They were able to come in, remove the old 400lb stove we had, and get the new unit installed within a few hours. I would highly recommend their products and services to anyone looking for a new fireplace.
Ronald Hartfiel
I would like to first say I LOVE MY FIREPLACE 👍👍 Some how one of my fans wiring connection came loose and stopped operating properly. It was repaired fast and the very nice guy who came out took the time to show me all about my unit. Very strongly recommended Thank you
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We are currently meeting customers by appointment only in our showroom to monitor traffic. We also sanitize the showroom before and after each appointment. We require employees to wear a facemask in our showroom and during any home visits. We offer complimentary hand sanitizer at each entrance and exit, as well as complimentary facemasks.
We do not sell vent-free fireplaces. However, if you have an existing wood-burning fireplace that you want to convert to gas, a vent-free gas log is one option that we offer. Please feel free to call us at 349-HEAT so we can explain and assist you further. Thank you!
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