McDonald's

Category: Fast food restaurant

Address: 306 S Main St, Brooklyn, MI 49230, USA

Phone: +15175926134

Opening hours

Sunday: 6AM–10PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Kyle Mark

Jul 29, 2022

My wife got a Mc chicken and there was a monster bite out of it someone must’ve been eating on the line and it got mixed up... I honestly don’t understand they need a new manager so bad.

Taylor Downey

Jul 22, 2022

Service and professionalism was terrible. None of the workers had on work shirts, no hats, a bunch of people who looked like regular customers were walking behind the cash register. One lady taking our order answered a phone call on her personal phone in the middle of trying to take my order. Messed up my order 4x after repeating myself multiple times. Would not recommend.

Maria Barrett

Jul 18, 2022

Sweet Tea was sour and the floors are an accident waiting to happen. In order to safely walk out of the restaurant I would have to hold onto the wall or use a high chair to exit the place. Unsafe to dine in here and they seem as if they don't care.

Katherine Hull

Apr 23, 2022

If I could give it a Zero, I would. Ordered 2 cheeseburgers, 2 well done fries, 4 pc nugget w/BBQ, Oreo flurry, and a Coke. A 20 min wait, then to be told to wait in the parking spot for my food... I got a Dr. Pepper. No sauce. Under cooked fries. What the hell did I wait the extra time for?

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Questions & Answers

How can I speak to an owner or manager. The MCDonalds in Brooklyn is ridiculious. 90% of the time my order is wrong or cold or both. I order with no cheese and I end up with cheese most of the time and the fries are usually cold.

Sue Reichel | Jan 14, 2022
Mrs Kirk | Jan 15, 2022

Good luck, I genuinely mean that! I've tried, each time you get the Store Manager Melissa and she sits and laughs with the employees. Not to mention Store Manager Melissa is dating an employee half her age (he's younger) sand Store no improvement

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This is the worst McDonalds I’ve ever been to. The food never tastes fresh and they always have you pull to the side and have someone bring your food out to you. If you order a coffee it takes 2times as long WHY?? the coffee isn’t even fresh.

Randy | Feb 12, 2020
Lee Norton | Feb 13, 2020

Maybe it's the time of day you go. I've never had to pull to the side and wait.

The people are nice but something is always missing or we get someone else’s orders or we have to wait forever... even when I use the mobile app. Unfortunately it’s the only fast food place in town

Lesli Tolbert | Feb 12, 2020
David May | Feb 13, 2020

Because each location is independently managed it is easy to tell when there may be a lapse in quality training. Without any competition near by they know you're gonna come back.

How many time are yall gonna mess up peoples food? This past year. At least 30 orders of mine has been messed up.

HBM Psycho | Feb 12, 2019
Alex Floro | Feb 13, 2019

Request to talk to a manager and explain the situation, and/or go to a different location.

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What are the Covid safety practices like here?

People are asking | Feb 11, 2021
Fred Edging | Feb 12, 2021

They really suck! No inside eating, no self serve drinks, and to top it all off they rarely get the order correct!

Is WIFI available?

Susan Cyphers | Feb 12, 2019
Kevin Jayne | Feb 13, 2019

Yes Wi-Fi is available but the service is terrible

It’s funny how this McDonald’s is open 24/7 but from 12:30 to 3 you’ll never know if they will actually serve you. Sad.

Kacey Abernathy | Feb 12, 2019
John Burch | Feb 13, 2019

If this happens, it could be that the overnight crew took off their headset while cleaning or doing basic maintenance, and not heard your car. While not convenient, if this happens, driving back around the store to make sure they know you are there might help, or honking the horn. Also, for notice, the Brooklyn McDonald's is onky 24/7 during the summer (I believe until labour day).

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