Best Buy Auto Sales and Service

Otis Schermerhorn

I purchased a 2011 cts coupe from Allan at best buy auto sales i was laid up from prior motorcycle accident car was everything Alan said it was and he had it delivered to my home three hours from him csnt thank him enough 👍

Bradley Bishop

Great service

Kim Donaldson

Allen was super helpful and really put in effort to get the car we wanted and even helped trade in my old car. Can’t wait to pick up our new car in a few days.

Jessica Hill

Good experience until my car kept breaking down it has been undrivable for 26 days and counting out of the 40 days I have had it, it has been in the shop numerous times for multiple issues including a engine replacement 4 days after getting it back the transmission went I have had no way to get back and forth to work or take my kids where they need to go best buy does not care about what I have delt with through this process I have broke down and been stranded 3 times. I would not recommend to anyone because if there is a problem they don't treat u right yes they will fix it but I still have no vehicle and no way to get around but they have my trade in that drove just fine and my money this is not what I thought I was going to be getting i wanted to upgrade my car and feel secure in a newer vehicle I don't know how I drive in my car and put a down payment and have to struggle to get to work make doctors appointments cancel my vacation and they act like it's not there problem when they sold me a vehicle with a ticking in the engine told me it was normal for that kind if engine I took it to a different repair shop and was advised to return the vehicle it has a bad engine only then did they agree after telling me it was fine to replace the engine which they did I had it back for 4 days and starting having transmission issues I brought it back right before I left for vacation they tell me they fixed it and sent me on my way even wished me a good vacation I made it an hour on the thruway the next day when it broke down for the 3rd time and my vacation was canceled but I'm crazy for wanting a refund