White Castle

Ryan Appleson

I waited for a half hour for my food. The shift supervisor did give me free food for the wait. The staff did not give me my receipt and when I and the patrons after me asked where my food was the staff then fixed the problem. I am a grateful disabled veteran who fought for the right of the staff to call me a twinke, eventhough I am not.

mel johnson

Wait in drive through wasn't as bad as it looked. No sauce was offered with rings had to ask for it. Cheese fries were at bottom with everything on top of it squishing it. No utensil to eat those fries with and only a few napkins. It was a mess. But still good.

Brittany D

We visited at approximately 1330 on Saturday 3.19.22 in Alton, IL. It did take a while to order in the drive thru, but the young gentleman who waited on us was friendly, funny and polite which definitely makes the experience better. The food was hot and fresh. I didn't get the young man's name, but on the receipt, he was employee #688. Please thank him for making the experience so much better than other area fast food places.

Jennylee Nichols

They got the whole order wrong and when we brought it to their attention they were literally saying to us and each other "I didn't take your/that order" finally someone came out and said we can make a new ones, there you have it.....finally some customer service. Disappointed due to all the hype on this place being so great. The food was meh, okay.