Landmark Dodge Chrysler Jeep RAM

Category: Car dealer in Independence, Missouri

Address: 1900 S Noland Rd, Independence, MO 64055, USA

Phone: +18168360100

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Rodney Joiner

Sep 24, 2022

Marco lwas a great salesman . He made sure my vehicle needs were met and I couldn't be happier. I would bring my business back here for sure.

Brianna Wilson

Sep 24, 2022

Landmark refuses to refund money for prepaid services never started nor scheduled. This review is long overdue but worth the read to not get scammed like we did. We purchased a used Ford F-150 from Landmark Jan 2019. The truck was extremely clean, low mileage, and excellent condition. That’s where the good part ends. Just a couple days after the 30 day warranty, the rear window shattered after remote starting the truck and the rear defroster blew out the window. Landmark took zero responsibility for the issue, and it cost over $750 to replace the back window. Had the truck been inspected properly, the rear defroster issue could have been caught. First oil change comes around- my boyfriend always changes his own oil at home (20+ years). The oil filter was cranked on so tight by Landmark, it broke 2 filter wrenches and he spent 10+ hours over 2 days to get the oil filter off!! After that, it was decided that Landmark would never touch this truck again. When Landmark was advised of the issue- they acted like it wasn’t their fault. WHO changed the oil before you sold the truck?! WHO is to blame? Are you saying your service dept never changed the oil prior to selling? Rewind back to the original purchase- an agreement was made to put a protective ceramic coating over the heat shield. This $600 purchase was financed into the loan at the time of purchase. We tried several times to schedule this service and there was always an excuse as to why it couldn’t be done or the person who does the work was always unavailable. After the issue with the rear window, oil filter, and being unable to schedule the prepaid service, we contacted Landmark Dodge advising of the issues again and requested a refund for the work that had not been completed. Landmark agreed and advised to call the lender- so we did. The lender advised that the loan amount was already paid to Landmark and any refund needs to be worked out with them. This makes the most sense- but after several back and forth phone calls, Landmark refused to refund money for the work they never completed. If scam artists and unethical practices is what you like, go to Landmark- if you want integrity and honesty, find someplace else. I will never recommend Landmark to anybody. Hey Landmark, you still owe us money!!! I want my $600!!

Christopher Umelu

Sep 14, 2022

WARNING ⚠️!! WARNING ⚠️!! WARNING ⚠️!! What dealership wouldn't be great on selling you a car, they're making money off you. Don't get your vehicle repaired there. First off, they didn't want to list all the damage, cause they didn't want it to be totaled out, cause their in it for the money. I only had rear bumper damage, but when get my car back, I have dust rings in my cloth seats, and they only had car for 2 weeks. So that means they had my doors open or windows down the whole time. Deep scratches to my front passenger side light and bumper. Missing rubber stubs to my front wheel cover, broken mirror, and when I got my car back, I was missing all my Dodge emblems to my vehicle. WARNING ⚠️ I ONLY HAD REAR BUMPER DAMAGE. I got a call from the GM, He was only worried about the reviews, and I was told we was going to get the situation straightened out. They never gave me a call back. Sad situation. by far the worst dealership I've ever experienced. I wouldn't go there to even get a oil change. This is on the Dodge Side, not Jeep and Chrysler.

Kali Kuse

Sep 8, 2022

Rik did such an amazing job with helping me find what I wanted and loved.

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Questions & Answers

How many cars do you have in inventory

Harry Swindler | Apr 27, 2022
D S | Apr 27, 2022

We currently have over 170 pre-owned and 140 new available but our inventory changes daily

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What time does service department open on Saturday

John Sands | Sep 25, 2018
Lenora Wuattoux | Sep 25, 2018

💥7:00 am to 2:30 pm 💥On Saturday Service Department

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Do you sell accessories?

D S | Aug 25, 2022
Jody Hendrick | Aug 25, 2022

They do sell accessories.

Can i buy parts at your dealership?

D S | Aug 25, 2022
James B | Aug 25, 2022

Yes they have parts

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Do i need a service appt. for an oil change?

D S | Aug 25, 2022
Jody Hendrick | Aug 25, 2022

On weekends yes.

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How much can the new jeep gladiators tow?

Zach Maxon | Apr 27, 2022
D S | Apr 27, 2022

The Gladiator can tow up to 7,650 lbs properly equipped.

Do you have new R/t challengers?

Chris Johnson | Apr 27, 2022
D S | Apr 27, 2022

We don't currently have the R/T models in stock but they are available.

How does leasing work?

Mason Bless | Apr 27, 2022
D S | Apr 27, 2022

It's very simple, the ideal lease is based on 3 different mileage increments. We would have you select a vehicle and the amount of miles you drive per year and we can easily get you into a new vehicle for for 1/2 the term of conventional financing for a lower payment.

How much money do I need to put down?

Melinda Renfro | Apr 27, 2022
D S | Apr 27, 2022

That depends on the vehicle and your credit but most times we're able to get people approved with nothing down. We would just need to schedule a time for you to come in and select a vehicle.

Are you open on Sundays

Ramon Cole | Apr 27, 2022
D S | Apr 27, 2022

No i'm sorry we are closed on Sunday's but we are open Monday through Saturday. Our hours varies by department of course.

How many jeep wranglers are on the lot at any given time.

Patrick W | Apr 27, 2022
D S | Apr 27, 2022

our inventory literally varies daily however if we don't have exactly what your looking for we can special order anything you want direct from the factory with a very short turnaround period.

How much longer is the Grand Cherokee compared to the Grand Cherokee L?

John Allen | Apr 27, 2022
D S | Apr 27, 2022

The overall length of the Grand Cherokee is 193.5 inches and the overall length of the L model is 204.9 inches.

Does a challenger have two or four doors?

Hayden Bradford | Apr 27, 2022
D S | Apr 27, 2022

The Challenger only comes is the 2 door model.

Whats the trunk space on the 2007 silverado!

Travis Petrovich | Apr 27, 2022
D S | Apr 27, 2022

Should i assume you mean the cargo capacity inside or the size of the bed? It will also depend on the cab configuration of the truck.

I have bad credit and little money down will I be able to get into a vehicle?

Jay Brown | Apr 27, 2022
D S | Apr 27, 2022

We are able to assist customers with all different types of credit Jay with as little as nothing down.

Does Ram offer 0% for 72 months on the TRX"?

William Arni | Apr 27, 2022
D S | Apr 27, 2022

Ram is offering 0% on select models but to be more specific we would need to schedule a time for you to come in and select an exact trim package.

What's the towing capacity of the Wagoneer.

Jacob Robirds | Apr 27, 2022
D S | Apr 27, 2022

Properly equipped the Wagoneer will tow up too 9,850 lbs.

Do you guys work with first time buyers but bad credit

Nicole Freeman | Sep 24, 2020
Brian Hill | Sep 24, 2020

So then why answer?

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if I need a rental do you have someone you recommend?

Cathy Saputo | Sep 24, 2020
Timmy Clark | Sep 24, 2020

Budget

do you have tow you have tow service

Dennis Hooper | Sep 25, 2019
Andrew Hack | Sep 25, 2019

They use them all but you can call the service department and see who they recommend you may get a better deal that way

When do you start oil changes

Sheryl McCollum | Sep 25, 2019
Dean Whitaker | Sep 25, 2019

U should start ur oil changes at 3000 miles on new cars or trks then if u use full synthetic u can change ever 5000 miles

Just got car from lot. Was no oil in vehicle after they just handed me a 120 point inspection sheet and battery dead as soon as I turned the vehicle off at home. Did not clearly do inspection.

damion ward | Sep 25, 2018
Theresa Thornton | Sep 25, 2019

On Feb. 22,2019 called bout a Title that I never received was told I had to Pay for an Inspection & $50.00 for a Replacement Title by Chad the General Manager in Used Car Sales when I proceeded to tell him I never received the Title so why would I have to Pay he told me he was trying to Help me to make a Long Story Short Chad HUNG UP IN MY FACE I called back for Corporate Number which I never got they did get someone on the phone that did help get it resolved. NEVER DO BUSINESS WITH THESE UNPROFESSIONAL PPL you are the Face Representing Landmark & this is how you Treat CUSTOMERS

What time does the parts department open

jerry finkle | Sep 25, 2018
Tom Sitton | Sep 25, 2018

8:00am

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