Address: 5901 S 29th St, Fort Smith, AR 72908, USA
Phone: +14796465594
Sunday: Closed
Monday: 6:30AM–7PM
Tuesday: 6:30AM–7PM
Wednesday: 6:30AM–7PM
Thursday: 6:30AM–7PM
Friday: 6:30AM–7PM
Saturday: Closed
Juston Bottoms
Great job, no damage, fast shipping
Dr. Asimov
The gentleman I spoke with was helpful and friendly. A pleasant experience.
Paul Moua
I had some products shipped to which it ended up in the Fort Smith site on a Sunday and was advised I was to receive a call for delivery. Wednesday comes around and didn't heard a peep, so I reached out. The lady confirms my pallet has been there since Sunday and proceeds to tell me she does not know why anyone has reached out to me to schedule a delivery. Our conversation ended with a delivery for the following day. Thursday comes around and I received a call for delivery. The truck arrives at my farm and the driver then tells me he can't find my pallet. Turns out, it was on a different truck. Finally received my shipment the following day. I got in contact with the consultant who ordered my items and apparently, no one from SAIA wants to be held accountable. Pretty sad. Also I don't need a fake apology via Google. What I need is compensation for my wasted time and money ($500 for freight).
Jason S
Had and item set at this facility (we dont know exactly how long it sat there) and we contacted the company we purchased it from and they said it was there. We called Saia and spoke with a VERY rude and hateful lady and scheduled a delivery for Tuesday before 4PM well both my wife and I took off work early to be there when it was delivered (they said we was responsible for unloading a 475 LB package) so my wife and I was planning on unloading it by hand at our house, well as time went on they never showed, so we contacted them again (once again she was very rude and VERY HATEFUL) and said "we decided to to bring it today we will try tomorrow" so we decided to go to their facility to pick it up ourselves since they are very unprofessional about the entire process... (Recieving said package, contacting customer, and promot delivery) so we paid them to deliver a package that we ended up going and picking up ourself VERY VERY unsatisfied and unhappy with the whole situation and this company. I would strongly discourage anyone from using this company!!!
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Please visit Saia’s website to track your freight - saia.com/track
If you didn’t receive your delivery during your scheduled delivery window, please let us know by calling customer service at 1-800-765-7242, Monday - Friday, 7:30 a.m. - 8:00 p.m. EST.
Please visit Saia’s Career Center to learn more about working for Saia, benefits, open positions, and to complete an application - saia.com/about-us/work-for-us
To get a quote, please visit our website and complete the form - saia.com/quotes/ltl
If you have special delivery instructions or have questions about your delivery, please call customer service, 1-800-765-7242, Monday - Friday, 7:30 a.m. - 8:00 p.m. EST.
LTL stands for “Less Than Load” and is used for the transportation of small freight or when freight doesn’t require the use of an entire trailer.
Hi Celesta, You can track your shipment with your Pickup Number at https://www.saia.com/track.
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