Pro-Tow Auto Transport & Towing

Category: Towing service in Overland Park, Kansas

Address: 11410 W 89th St, Overland Park, KS 66214, USA

Phone: +19132623300

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Petru Tirus

Jul 12, 2022

I have jump starts included in our insurance from Allstate for my vehicle. My insurance contacted these guys. I suspected I might need some batteries so I asked Jimmy (the boss) to get some ready and if we need to change them I would pay them besides what Allstate paid. Long story short I ended up paying $2200 to replace 4 batteries and an used alternator that I didn't even approve. That's besides what they collected from Allstate. Like any other thieves they don't accept credit card payments. They would hold the vehicle hostage until you pay them what they want. And they would laugh to your face when you try to talk to them. Then they would start cursing and hung up. My worst experience ever.

karla hopkins

Jul 12, 2022

The worst towing service ever. Luis at the front desk is extremely rude. I will never do business with them ever again

Anthony West

Jul 8, 2022

DO NOT BUY A VEHICLE FROM PRO-TOW'S TOWLOT.COM AUCTION WITHOUT CHECKING IT OUT FIRST. THEY DO NOT MIND LYING I BOUGHT 94 FORD ECONOLINE VAN FROM THEM WITH 98K MILES ON IT THEY CLAIMED IT ROAD & DROVE NOW WITH THAT BEING SAID I WAS EXPECTING TO HAVE SOME ISSUES THAT I WOULD NEED TO TAKE CARE BEFORE IT WAS FULLY FUNCTIONAL. I USUALLY DON'T BUY WITHOUT CHECKING THEM OUT FIRST BUT IT WAS PRETTY CLEAN WITH 98K MILES HOW BAD COULD IT BE IT WAS TERRIBLE. THERE WAS A PROBLEM WITH EVERY SYSTEM ON THIS VAN. FIRST THE ENGINE HAS A BLOWN HEAD GASKET , THE TRANSMISSION IS BAD , THE CATALYTIC CONVERTER WAS MISSING AND THE BRAKES DID NOT HOLD ANY PRESSURE SO FOR THEM TO DECLARE THIS VAN ROAD & DROVE WAS FAR STRETCH FROM THE TRUTH. I HAD THEM TOW IT TO ME BECAUSE OF THESE ISSUES THAT WENT OK BUT BUYERS BEWARE !!

Eric Jensen

Apr 14, 2022

Chapo was great, quick and easy. Great customer service! When I call they were friendly and gave me an accurate and reasonable quote. Thank you

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Questions & Answers

My battery is dead and a jump won't start my car. Do you deliver batteries?

Pro-Tow Auto Transport & Towing | Sep 24, 2021
Pro-Tow Auto Transport & Towing | Sep 24, 2021

No, we do not offer battery delivery services. But we can tow you to the nearest location to buy a new battery. Give us a call for more information.

Do you offer a ride back to my home in case auto place can't fix that day?

Pro-Tow Auto Transport & Towing | Sep 24, 2021
Pro-Tow Auto Transport & Towing | Sep 24, 2021

We will drive you home. As long as your home is a few miles from the location there will be no charge. Otherwise, we charge a mileage fee.

How much do you charge for a tow?

Pro-Tow Auto Transport & Towing | Sep 24, 2021
Pro-Tow Auto Transport & Towing | Sep 24, 2021

Towing costs vary depending on the vehicle and distance needing to be transported. For more information on our prices and estimated wait times give us a call.

Do you deliver gas?

Pro-Tow Auto Transport & Towing | Sep 24, 2021
Pro-Tow Auto Transport & Towing | Sep 24, 2021

No we do not deliver fuel for safety reasons. But we can tow your vehicle to the nearest gas station. Call for pricing and estimated wait time.

Do you offer long distance towing?

Pro-Tow Auto Transport & Towing | Sep 24, 2021
Pro-Tow Auto Transport & Towing | Sep 24, 2021

Yes we provide long distance towing services. For more information on pricing and to schedule your transport give us a call today.

I don't have a spare tire. Can you fix my flat?

Pro-Tow Auto Transport & Towing | Sep 24, 2021
Pro-Tow Auto Transport & Towing | Sep 24, 2021

We do not offer tire fixing services as long as the tire is repairable. But we can easily tow your vehicle to the nearest location to have it fixed.

Are you open 24 hours?

Pro-Tow Auto Transport & Towing | Sep 24, 2021
Pro-Tow Auto Transport & Towing | Sep 24, 2021

We offer 24/7 towing and roadside assistance but we do have office hours. Our office hours are Monday-Friday 8am to 5pm.

Can you jump start my car if it is in the garage?

Pro-Tow Auto Transport & Towing | Sep 24, 2021
Pro-Tow Auto Transport & Towing | Sep 24, 2021

Yes! Our trained staff have portable jump boxes that allow us to jump start your car in tight spaces.

Can you tow my car without the keys?

Pro-Tow Auto Transport & Towing | Sep 24, 2021
Pro-Tow Auto Transport & Towing | Sep 24, 2021

Yes! While we can tow your vehicle without the keys being present, it is safer for the vehicle to have the keys present as all vehicles are different and may require specific handling.

Can someone change my tire?

Pro-Tow Auto Transport & Towing | Sep 24, 2021
Pro-Tow Auto Transport & Towing | Sep 24, 2021

Our professional and friendly staff would be more than happy to help you get back on the road by changing your tire to the spare. Give us a call for more information.

Someone parked in front of my house and left their car. Can you tow them away?

Pro-Tow Auto Transport & Towing | Sep 24, 2020
Pro-Tow Auto Transport & Towing | Sep 24, 2020

Yes, we can remove unwanted vehicle from private property. You must verify that you are the property owner prior to the vehicle being removed. Please contact our office for more information and current estimated wait.

Someone parked in my reserved spot. Can you tow them?

Pro-Tow Auto Transport & Towing | Sep 24, 2020
Pro-Tow Auto Transport & Towing | Sep 24, 2020

If you have a written agreement with the property manager showing you rent the spot we can help. You must have the written agreement and an ID proving it's your spot when our driver arrives.

My battery is dead. Do you offer battery boost services?

Pro-Tow Auto Transport & Towing | Sep 24, 2020
Pro-Tow Auto Transport & Towing | Sep 24, 2020

Yes, we can jump start your car to get you back on the road. Give us a call for pricing and estimated wait times.

Can you tow my vehicle if it is in a parking garage?

Pro-Tow Auto Transport & Towing | Sep 24, 2020
Pro-Tow Auto Transport & Towing | Sep 24, 2020

Yes, we have equipment that has a clearance of 7’0 feet. We can tow out of most parking garages.

Why was my vehicle towed without my authorization?

Pro-Tow Auto Transport & Towing | Sep 25, 2019
Pro-Tow Auto Transport & Towing | Sep 25, 2019

Vehicles may be towed for many reasons, illegally parked, expired tags or no tags, flat tires, no parking permit, abandoned on the side of the road, etc. When any of these situations occur we are called directly

Do you buy junk cars?

Pro-Tow Auto Transport & Towing | Sep 25, 2019
Pro-Tow Auto Transport & Towing | Sep 25, 2019

Yes, we will pay cash for your unwanted or junk vehicle.

Where are you located?

Pro-Tow Auto Transport & Towing | Sep 25, 2019
Pro-Tow Auto Transport & Towing | Sep 25, 2019

Our office location is 11410 W. 89th St Overland Park, KS 66214 We have trucks located through out the city 24 hrs a day.

Can you bill my insurance?

Pro-Tow Auto Transport & Towing | Sep 25, 2019
Pro-Tow Auto Transport & Towing | Sep 25, 2019

At this time, we cannot bill your insurance company, the bill must be paid upfront and a reimbursement request has to be submitted to your insurance company.

Will you un-lock my car?

Pro-Tow Auto Transport & Towing | Sep 25, 2019
Pro-Tow Auto Transport & Towing | Sep 25, 2019

We provide vehicle unlocking services; but you must be able to prove you are the owner of the vehicle.

Do you provide heavy duty towing services?

Pro-Tow Auto Transport & Towing | Sep 25, 2019
Pro-Tow Auto Transport & Towing | Sep 25, 2019

We do not at this time offer heavy duty towing services.

Can I schedule a tow?

Pro-Tow Auto Transport & Towing | Sep 25, 2019
Pro-Tow Auto Transport & Towing | Sep 25, 2019

Absolutely, we love prescheduled tows!

Do you do flatbed towing?

Pro-Tow Auto Transport & Towing | Sep 25, 2019
Pro-Tow Auto Transport & Towing | Sep 25, 2019

Yes we have flatbed towing services to aide in safe transport of lowered, exotic, classic, and damaged vehicles.

Do u offer a ride back to my home in case auto place can't fix that day

Laura Hudson | Sep 25, 2019
Pro-Tow Auto Transport & Towing | Sep 25, 2019

We will drive you home. As long as your home is a few miles from the location there will be no charge. Otherwise, we charge a mileage fee.

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