Address: 121 Virginia St E, Charleston, WV 25301, USA
Phone: +13043420662
Sunday: 6:30AM–12AM
Monday: 6:30AM–12AM
Tuesday: 6:30AM–12AM
Wednesday: 6:30AM–12AM
Thursday: 6:30AM–12AM
Friday: 6:30AM–12AM
Saturday: 6:30AM–12AM
Thomas Patton
This is probably one of the slowest Wendy's I have ever encountered. Very close to my place of business so I frequent fairly often. I would not recommend to anyone that was looking to get in and out quickly even through drive-thru at times. I have waited almost 20 minutes at times for orders on the inside with few customers inside the restaurant. Very poorv greeting of customers within a reasonably timely manner. Have stood for several minutes between customer-customer ordering mid-peak hours. Just waiting to get my order taken after the previous person directly in front of me had theirs taken.
Virginia Kroener
There was an employee lounging (I mean in an almost fully horizontal position) on the stools at the entrance. I have no problems with employees getting their well deserved breaks, but there should be some level of pride in the company they represent while wearing the uniform. As we "dined" two other employees joined this young woman on break time. At least by that time, she was upright. The chicken on my sandwich was mealy. The bun, lettuce and tomato were very good. My husband said his Baconator tasted "off", though I don't know exactly what that means. The soda options were limited, which is sad when they're being offered from one of those fancy choose your flavor machines. It was impossible to find a clean table. We chose the table closest to clean that we could find and still made darn sure that our food never touched that surface. The table next to ours was smeared (I mean modern art work smeared) with ketchup and/or Frosty. Two tables away on the other side of us there were dozens of napkins spread in an extraordinary disarray. I noted earlier that there were three employees taking their break by the time we left the restaurant. I mention it again because I think that maybe, just maybe, if breaks had been scheduled so they didn't overlap patrons dining in would not have to endure the constant alarms going off in the kitchen. There was a silent period that lasted long enough for me to note it and comment about it to my husband. Immediately after I commented the alarms started again. There was always at least one, sometimes three, going off. All of them with different annoying tones, bells, or whistles. In summary, we were tired and very hungry so we ate. Would we recommend that restaurant? Absolutely Not! If I could give it negative stars, I would do so.
Troy Miller
Placed order online and paid for it as well. A quick trip Wendy's. RIGHT!!!!! Already waiting 5min for my pickup order. Had to cook the chicken. REALLY!!!!!!!! Did not even have my order started. Still waiting 8min now. Still waiting. It's starting to getting a bit ridiculous!!!!! 12min now. WOW Soon as I turned my engine off to walk in, I FINALLY GOT MY order. Definitely not worth the headache Looks like Kids meal Some advice Wendy's stick with lunches .
Dan Marino
Food was cold, every table dirty, trash and food on the floor with employees chillin outside smokin while the guy at the counter seemed like he was somewhere else. Management needs management at this location. Never again.
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