Country Inn & Suites by Radisson, San Bernardino (Redlands), CA

Thomas W

I came here only because I had nowhere else to go. Was looking for an overnight stay at a hotel that was pet-friendly and had available rooms. This was the only hotel I found that was worth reserving. The room I got was great. No complaints. The lady who did our check-in at night when we arrived was nice. I give this hotel 3 stars because the lady who came in the morning told me that since my dog was not a service dog, we were not supposed to have been allowed to book a room at the hotel. So basically, I was lucky that this lady had not been working night shift (we had arrived at night) or else we would not have had anywhere to go. She told me that we could not bring out pet dog to the hotel again. So what does "pet friendly" mean? Only allowing service dogs? We have a small dog that is very friendly and clean and we consider our dog part of our family. He just isn't a "service" dog. Additionally, $150 to bring your pet in? You're kidding me. The price of the room was a bit expensive, but it was also pretty big so that's fair, but that much to bring a pet? They should just remove the "pet friendly" label from their hotel description.

Brent Fountaine

I stayed for 3 weeks Excellent staff, always went out of their way to keep me happy. Anna at the front desk was especially nice, always had a smile on her face every morning and was very cheerful. The rooms are clean and having IHOP and spaghetti factory nearby was nice.

Robert “Rob” Lofgran

I enjoyed my stay. My room was clean. Housekeeping is available on request and they're good about providing guests clesn towels, toilet paper etc. They have good coffee available to guests for free every morning as well as a complimentary newspaper. NOTE: Hotels will usually NOT refund a deposit unless you cancel 24-48 hours before your reservation. FYI

Pedro Diaz

Probably would of gave them a 5 star review but the breakfast was not good. The room was awesome and the staff was great! I would recommend someone doing a check on the food every 30 minutes or every hour. Seemed like the food had been sitting a long time. The coffee was cold. The eggs looked really bad, like they were made hours ago. I think having an attendant to keep an eye on the freshness of the food would be good! Just didn't seem fresh and the selection was very basic.