Bachmann Trains

Category: Toy manufacturer

Address: 1400 E Erie Ave, Philadelphia, PA 19124, USA

Phone: +12155331600

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Joshua Lovehall

Dec 1, 2021

I was treated terribly by a man behind the counter who asked me " What do you want " very rudely. Judging from the other gentleman also asking questions, he was disappointed with the service as well. He then told me that they sell everything online and I couldn't buy anything from this location. He told the other gentleman something different. POOR CUSTOMER SERVICE or maybe it was due to my skin tone. Either way the customer service at least on this day sucked.

Van GO Nomad

Mar 16, 2021

Bachmann Spectrum Train Acela Love my set.

Thomas Jones

Sep 8, 2020

Wow!!! We had a mixup with a lost check and a credit card that was used to pay for an excellent and timely repair that Mike did and after sorting things out I ended up paying twice! To straighten things out I called the customer service no. And was greeted by a very nice English speaking voice that happened to be Laura ,and she was already on the resolve of this problem and was cutting me a check before I had chance to say very much except my name. It’s nice to know there are American workers that are the best if you give them chance to be! Thanks Mike and Laura you are what makes Bachmann great!

John Fortune

Aug 18, 2019

Excellent!

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Questions & Answers

Are there any trains/building kits that are specific to Philadelphia circa 1970s?

matthew spause | Sep 25, 2018
Chris Williams | Sep 25, 2019

They make some PCC trolleys in 70s paint schemes for Philly.

Since you guys have a parts section on your website is it possible to exchange parts for different parts at the physical store?

Keystone-Soldier | Sep 25, 2019
Raymond Melendez | Sep 25, 2019

Yes, you can go to the service door .open at 900am

Is Bachmann Trains an outlet store connected to the factory?

Michael Conner | Sep 25, 2019
Yanni V | Sep 25, 2019

No, they only do repairs and sell parts

Read More

Is there a "Spirit of Christmas" N scale locomotive for sale please

YVETTE HOFENK | Sep 25, 2019
Dante Medori (Dantelevator) | Sep 25, 2019

Yes

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Is there an actual showroom in Philly ? Do you have an outlet for seconds ?

Mike Jaskowiak | Dec 28, 2021
Tyler Haney | Dec 28, 2021

There is not a showroom open to the public, but warehouse finds and specials are available at shop.bachmanntrains.com

Do they buy old train sets?

Tyrone McDaniel | Sep 24, 2020
Ellen Albright | Sep 24, 2020

How old I'll asked

Do they have a retail store

John Supplee | Sep 25, 2019
the Thomas Fan | Sep 24, 2021

Nope

I would like to work here. How can I get in?

Jose A. Mota | Sep 25, 2019
Kevin Porter | Sep 25, 2019

You have to go though Express Employment Agent

I have a Consolidation 2-8-0 that needs some lubrication. Do I have to disassemble it to oil it? And what oil should I use.. Art, Wilmington De

Arthur Goldman | Sep 25, 2018
Thomas Wagner | Sep 25, 2019

No

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