Brandy Melville - Flagship

amy Zindros

The store itself has quite a bit of things. Could do better considering it’s in SOHO. I am reviewing this because I’m appalled by the disgusting attitude of ALL the employees I encountered. I went to pick up some itmes my kids asked for and I have heard people say that the reputation isn’t good for the attitude and I truly didn’t believe, until I called and went in. Rude on the phone and in person. Sales girl gave me a paper bag and literally threw the things inside they were coming out! I am NEVER shopping here again or allowing my kids to.

lily j

in all honestly, not horrible. the people aren’t too judgmental (or maybe i was oblivious) and there are a few poc shoppers so you aren’t super alone. as for the security guards, i definitely felt a bit watched (super hypocritical that they target poc when they are people of color themselves). the store howeverrr, beautiful and they have so many stuff that isn’t on the website and i’d endure through anything to get the items i want.

Chloe B

honestly brandys whole business model (the osfa exclusivity) is already kind of terrible to begin with but most of the staff here are also really weird. a few of the girls are super pleasant and i understand that it’s kind of just their job to recover clothes look pretty and dress to match the aesthetic but the rest of them are soooo unfriendly and dry its embarrassing. like i dont expect to have a stellar experience coming in here to begin with but i feel like its customary to give a little ‘i can take whoevers next’ when youre greeting a customer at the reg and a ‘thank you’ or something to that end when you’re dismissing them and not just dead silence the whole time (you don’t even have to sound happy! i just want to know when it’s my turn). weird. the bar is already on the floor and somehow we still can’t reach it?

Lisa Howard

Security guards racially profile people that aren’t white