Panera Bread

Fred Herrman

Unfortunately, for this location in Riverwalk, I can’t give it a good review. The problem is that in two sequential visits, there were problems with our orders. On both occasions, I had ordered online for the food to be brought out to your car. The first visit, about a month back, the tried several times to let the staff know that I was waiting outside, both by using the email app, “I’m here” button, and by calling. My calls were never answered, and so I had to walk in and wait to speak with a manager. The manager checked and could not find our order and so I had to wait the extra ten minutes for my order to be made, which was now 25 minutes after the time it should have been brought out to me. Then today (July 31, 2022), I also ordered online for pick up at my vehicle to avoid moving my sore back, and again, when we arrived and I hit the “I’m here” button on my email app, no one responded. And again, I had to call into the store. This time someone answered. However, upon checking my order, they found that the slip was received by them in the store, but never printed and brought to the kitchen for preparation. So, again, I had to wait 25 minutes until after my 4:45pm order to receive our food, making it 5:10pm when I finally had the bags in my hand. This location is somehow not getting the oversight it needs to provide what the restaurant offers it’s customers who are ordering online. Something needs to be done.

Jon Gibbs

I really enjoy Panera, but this one came up way short. I ordered the half ‘chicken take’ sandwich with a side salad. The sandwich was terrible. The chicken piece was tiny and didn’t come close to covering the disappointingly dry bun. I wish I took a photo of it because it was a major disappointment to Panera’s normally decent quality. The sandwich was worth a 1-2 star review. The side salad was the Asian salad and it was the one redeeming part of the meal. The salad was quite good and worthy of 4 stars. The prices shocked me. Somehow my $12 sandwich/salad plus an iced tea cost me $20. I was with a guest so I didn’t want to make a big deal out of it, but this meal was not worth even $10-12 total. I’ll continue to go to Panera, but will avoid this specific store in the future.

Fahd Raza

Excellent service! The staff was very cordial and very helpful! The food was great, and fresh. Highly recommended.

Daniel Sala

The coffee was always warm and the food was amazing. My favorite combo is the hazelnut coffee and the bacon/egg/ cheese breakfast sandwich on an Asiago bagel, soooo good!!! The environment is relaxing and comfy !